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	<title>Comments on: Throw out the stats. Talk to people.</title>
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	<link>http://www.businessesgrow.com/2009/10/06/throw-out-the-stats-talk-to-people/</link>
	<description>Marketing. Social Media. Humanity.</description>
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		<title>By: DR. WHAW? &#8211; October 6, 2009 &#171; One true sentence.</title>
		<link>http://www.businessesgrow.com/2009/10/06/throw-out-the-stats-talk-to-people/#comment-906</link>
		<dc:creator>DR. WHAW? &#8211; October 6, 2009 &#171; One true sentence.</dc:creator>
		<pubDate>Thu, 08 Oct 2009 01:06:34 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=814#comment-906</guid>
		<description>[...] Throw out the stats. Talk to people. by Mark Schaefer &#8212; I know this may seem odd for me to include, but I loved this post from one [...]</description>
		<content:encoded><![CDATA[<p>[...] Throw out the stats. Talk to people. by Mark Schaefer &#8212; I know this may seem odd for me to include, but I loved this post from one [...]</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-906" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('906', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-906-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-906" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('906', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-906-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Mike Campbell</title>
		<link>http://www.businessesgrow.com/2009/10/06/throw-out-the-stats-talk-to-people/#comment-902</link>
		<dc:creator>Mike Campbell</dc:creator>
		<pubDate>Wed, 07 Oct 2009 01:31:53 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=814#comment-902</guid>
		<description>As a CFO and CPA, I totally agree. I  started my blog and microblog primarily as a personal SEO experiment to satisfy my curiosity. In the process, I have met many new friends, training partners, and business contacts. Not all marketing activity can, or should be, quantified. Marketing is always a social experiment because peoples&#039; attitudes, tastes, preferences, and tools are always changing.</description>
		<content:encoded><![CDATA[<p>As a CFO and CPA, I totally agree. I  started my blog and microblog primarily as a personal SEO experiment to satisfy my curiosity. In the process, I have met many new friends, training partners, and business contacts. Not all marketing activity can, or should be, quantified. Marketing is always a social experiment because peoples&#8217; attitudes, tastes, preferences, and tools are always changing.</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-902" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('902', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-902-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-902" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('902', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-902-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Steve Dodd</title>
		<link>http://www.businessesgrow.com/2009/10/06/throw-out-the-stats-talk-to-people/#comment-900</link>
		<dc:creator>Steve Dodd</dc:creator>
		<pubDate>Tue, 06 Oct 2009 20:45:47 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=814#comment-900</guid>
		<description>Mark, you are so correct when stating the SM (especially twitter) stats do not really tell the whole story about the benefits of Social Media. In fact, many of the published statistics detract from the real value and put their readers focus in the wrong place. 

Personally, like you, I&#039;ve met many spectacular people through my SM activities and learned so much.  I&#039;ve also been researching so many companies and industries that are seeing real, measurable value from Social Media; none of which show up on these popular statistics.  What is common amongst all of them is that the value they are seeing is all communication based.  Not QUANTITY of commmunication but QUALITY of communication and interaction. Many have actually turned these online relationships into valuable face to face relationships as well.

I&#039;m just very confused by the fact that in an industry that focuses so heavily on monitoring and measurement, this real value is rarely if ever identified or communicated. I beleive that if there was more focus on this level of depth, Social Media in general would advance for more quickly that it is.

Thanks as always for getting to the real issue.</description>
		<content:encoded><![CDATA[<p>Mark, you are so correct when stating the SM (especially twitter) stats do not really tell the whole story about the benefits of Social Media. In fact, many of the published statistics detract from the real value and put their readers focus in the wrong place. </p>
<p>Personally, like you, I&#8217;ve met many spectacular people through my SM activities and learned so much.  I&#8217;ve also been researching so many companies and industries that are seeing real, measurable value from Social Media; none of which show up on these popular statistics.  What is common amongst all of them is that the value they are seeing is all communication based.  Not QUANTITY of commmunication but QUALITY of communication and interaction. Many have actually turned these online relationships into valuable face to face relationships as well.</p>
<p>I&#8217;m just very confused by the fact that in an industry that focuses so heavily on monitoring and measurement, this real value is rarely if ever identified or communicated. I beleive that if there was more focus on this level of depth, Social Media in general would advance for more quickly that it is.</p>
<p>Thanks as always for getting to the real issue.</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-900" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('900', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-900-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-900" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('900', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-900-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Nitin Gupta</title>
		<link>http://www.businessesgrow.com/2009/10/06/throw-out-the-stats-talk-to-people/#comment-898</link>
		<dc:creator>Nitin Gupta</dc:creator>
		<pubDate>Tue, 06 Oct 2009 18:36:35 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=814#comment-898</guid>
		<description>I am not sure what &quot;transformational&quot; aspects marketers were expecting from social media. Social media is a great tool to starting and maintaining conversations. It is a great enabler, much like the internet was in the early 90s.

But it is not a substitute to human contact, drinking a beer together, sharing a laugh...</description>
		<content:encoded><![CDATA[<p>I am not sure what &#8220;transformational&#8221; aspects marketers were expecting from social media. Social media is a great tool to starting and maintaining conversations. It is a great enabler, much like the internet was in the early 90s.</p>
<p>But it is not a substitute to human contact, drinking a beer together, sharing a laugh&#8230;</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-898" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('898', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-898-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-898" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('898', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-898-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Sean Williams</title>
		<link>http://www.businessesgrow.com/2009/10/06/throw-out-the-stats-talk-to-people/#comment-897</link>
		<dc:creator>Sean Williams</dc:creator>
		<pubDate>Tue, 06 Oct 2009 15:20:12 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=814#comment-897</guid>
		<description>Mark, a compelling case for humanity. there might be a few too many accountants, though, who need those numbers to work out...</description>
		<content:encoded><![CDATA[<p>Mark, a compelling case for humanity. there might be a few too many accountants, though, who need those numbers to work out&#8230;</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-897" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('897', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-897-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-897" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('897', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-897-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Charlotehrb</title>
		<link>http://www.businessesgrow.com/2009/10/06/throw-out-the-stats-talk-to-people/#comment-896</link>
		<dc:creator>Charlotehrb</dc:creator>
		<pubDate>Tue, 06 Oct 2009 15:15:00 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=814#comment-896</guid>
		<description>Mark,

Great post. I also agree that there are many aspects of social media that can not be measured. The relationships that are being built and the individual influences are incredible and mostly unmeasurable. There are certain things that are entirely experiential that can&#039;t really be seen and recorded but are felt and experienced and they are truly the revolutionary aspect of social media (and my favorite part). The thing that gets me about all the stats that come out is that every one of them is different. They measure the same things and yet they all come out with different outcomes. That in itself is an indication that every individual experience is different and that you actually need to go out and use the &#039;social&#039; part of social media to talk to people and learn about the unique stories and the success and failures. That&#039;s the way to achieve a true perspective.</description>
		<content:encoded><![CDATA[<p>Mark,</p>
<p>Great post. I also agree that there are many aspects of social media that can not be measured. The relationships that are being built and the individual influences are incredible and mostly unmeasurable. There are certain things that are entirely experiential that can&#8217;t really be seen and recorded but are felt and experienced and they are truly the revolutionary aspect of social media (and my favorite part). The thing that gets me about all the stats that come out is that every one of them is different. They measure the same things and yet they all come out with different outcomes. That in itself is an indication that every individual experience is different and that you actually need to go out and use the &#8216;social&#8217; part of social media to talk to people and learn about the unique stories and the success and failures. That&#8217;s the way to achieve a true perspective.</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-896" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('896', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-896-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-896" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('896', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-896-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Carla Bobka</title>
		<link>http://www.businessesgrow.com/2009/10/06/throw-out-the-stats-talk-to-people/#comment-891</link>
		<dc:creator>Carla Bobka</dc:creator>
		<pubDate>Tue, 06 Oct 2009 13:20:31 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=814#comment-891</guid>
		<description>Mark, I couldn&#039;t agree more.  There will never be a substitute for speaking to people.  
New technologies enable the conversations (and the need for a conversation to take place) to be found and begin with a different level of familiarity.  It is great that they enable that, and something new to adjust to. Nothing will ever replace all the cues and clues provided by a face to face conversation.</description>
		<content:encoded><![CDATA[<p>Mark, I couldn&#8217;t agree more.  There will never be a substitute for speaking to people.<br />
New technologies enable the conversations (and the need for a conversation to take place) to be found and begin with a different level of familiarity.  It is great that they enable that, and something new to adjust to. Nothing will ever replace all the cues and clues provided by a face to face conversation.</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-891" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('891', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-891-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-891" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('891', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-891-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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