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	<title>Comments on: Twitter in the trenches: An interview with Lance the repairman</title>
	<atom:link href="http://www.businessesgrow.com/2009/12/18/twitter-in-the-trenches-an-interview-with-lance-the-repairman/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.businessesgrow.com/2009/12/18/twitter-in-the-trenches-an-interview-with-lance-the-repairman/</link>
	<description>Marketing. Social Media. Humanity.</description>
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		<title>By: Mark</title>
		<link>http://www.businessesgrow.com/2009/12/18/twitter-in-the-trenches-an-interview-with-lance-the-repairman/#comment-5034</link>
		<dc:creator>Mark</dc:creator>
		<pubDate>Wed, 14 Jul 2010 12:59:03 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=1324#comment-5034</guid>
		<description>I will send you an email. Thanks!</description>
		<content:encoded><![CDATA[<p>I will send you an email. Thanks!</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-5034" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('5034', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-5034-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-5034" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('5034', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-5034-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Dave</title>
		<link>http://www.businessesgrow.com/2009/12/18/twitter-in-the-trenches-an-interview-with-lance-the-repairman/#comment-5032</link>
		<dc:creator>Dave</dc:creator>
		<pubDate>Wed, 14 Jul 2010 12:52:35 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=1324#comment-5032</guid>
		<description>I would love his contact info.  Can you post his cell?</description>
		<content:encoded><![CDATA[<p>I would love his contact info.  Can you post his cell?</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-5032" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('5032', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-5032-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-5032" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('5032', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-5032-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Mark</title>
		<link>http://www.businessesgrow.com/2009/12/18/twitter-in-the-trenches-an-interview-with-lance-the-repairman/#comment-1551</link>
		<dc:creator>Mark</dc:creator>
		<pubDate>Sun, 20 Dec 2009 17:07:47 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=1324#comment-1551</guid>
		<description>Thanks to all for your comments. Hope this just brings a little of the real world into the social media discussion!</description>
		<content:encoded><![CDATA[<p>Thanks to all for your comments. Hope this just brings a little of the real world into the social media discussion!</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-1551" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('1551', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-1551-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-1551" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('1551', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-1551-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Edin</title>
		<link>http://www.businessesgrow.com/2009/12/18/twitter-in-the-trenches-an-interview-with-lance-the-repairman/#comment-1550</link>
		<dc:creator>Edin</dc:creator>
		<pubDate>Sun, 20 Dec 2009 17:06:56 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=1324#comment-1550</guid>
		<description>Fantastic post! Thank you Mark for sharing</description>
		<content:encoded><![CDATA[<p>Fantastic post! Thank you Mark for sharing</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-1550" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('1550', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-1550-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-1550" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('1550', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-1550-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: CK</title>
		<link>http://www.businessesgrow.com/2009/12/18/twitter-in-the-trenches-an-interview-with-lance-the-repairman/#comment-1543</link>
		<dc:creator>CK</dc:creator>
		<pubDate>Sun, 20 Dec 2009 15:41:10 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=1324#comment-1543</guid>
		<description>Love the intention behind this post and the insights shared through it. Thank you (and thanks Lance!)</description>
		<content:encoded><![CDATA[<p>Love the intention behind this post and the insights shared through it. Thank you (and thanks Lance!)</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-1543" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('1543', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-1543-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-1543" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('1543', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-1543-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Jayme Soulati</title>
		<link>http://www.businessesgrow.com/2009/12/18/twitter-in-the-trenches-an-interview-with-lance-the-repairman/#comment-1539</link>
		<dc:creator>Jayme Soulati</dc:creator>
		<pubDate>Fri, 18 Dec 2009 16:04:27 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=1324#comment-1539</guid>
		<description>Is he related to Joe the Plumber? Maybe Joe needs a few lessons after his claim to fame fizzled!</description>
		<content:encoded><![CDATA[<p>Is he related to Joe the Plumber? Maybe Joe needs a few lessons after his claim to fame fizzled!</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-1539" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('1539', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-1539-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-1539" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('1539', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-1539-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Steve Dodd</title>
		<link>http://www.businessesgrow.com/2009/12/18/twitter-in-the-trenches-an-interview-with-lance-the-repairman/#comment-1537</link>
		<dc:creator>Steve Dodd</dc:creator>
		<pubDate>Fri, 18 Dec 2009 14:30:07 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=1324#comment-1537</guid>
		<description>Mark, this is a terrific example of a &quot;real world&quot; example of social media use in small business.  There are millions more; just nobody really talks about them in the Social Media industry because they are not big hits! But, just like there are many thousands of times more &quot;small businesses&quot; than there are &quot;big businesses&quot; there are many thousands of more examples like this one.  Unfortunately, they just fall beneath the collective radar.  

But, it is important to note that it is a well known fact that a significant part of the North American economy is based on the efforts of people just like Lance.  I&#039;d also like to suggest that a significant volume of social media activity also rests in the collective use of social media by these small but crucial entrepreneurs.

What is really interesting is that not only is he (well his wife, and we&#039;re not going there!) is using multiple social media channels and gaining results. The resent Business.com small business survey seemed to validate this as well.

Maybe it would be an interesting business venture to build a site that highlighted these kinds of case studies through the small business associations etc, and really dug deeply into this &quot;hidden&quot; but collectively huge market.  The consulting, advertising and general sale of goods and services might provide an interesting monetization opportunity.  Since this potential audience is not well serviced by our industry as a whole, it&#039;s a wide open market!</description>
		<content:encoded><![CDATA[<p>Mark, this is a terrific example of a &#8220;real world&#8221; example of social media use in small business.  There are millions more; just nobody really talks about them in the Social Media industry because they are not big hits! But, just like there are many thousands of times more &#8220;small businesses&#8221; than there are &#8220;big businesses&#8221; there are many thousands of more examples like this one.  Unfortunately, they just fall beneath the collective radar.  </p>
<p>But, it is important to note that it is a well known fact that a significant part of the North American economy is based on the efforts of people just like Lance.  I&#8217;d also like to suggest that a significant volume of social media activity also rests in the collective use of social media by these small but crucial entrepreneurs.</p>
<p>What is really interesting is that not only is he (well his wife, and we&#8217;re not going there!) is using multiple social media channels and gaining results. The resent Business.com small business survey seemed to validate this as well.</p>
<p>Maybe it would be an interesting business venture to build a site that highlighted these kinds of case studies through the small business associations etc, and really dug deeply into this &#8220;hidden&#8221; but collectively huge market.  The consulting, advertising and general sale of goods and services might provide an interesting monetization opportunity.  Since this potential audience is not well serviced by our industry as a whole, it&#8217;s a wide open market!</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-1537" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('1537', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-1537-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-1537" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('1537', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-1537-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Mark W Schaefer</title>
		<link>http://www.businessesgrow.com/2009/12/18/twitter-in-the-trenches-an-interview-with-lance-the-repairman/#comment-1536</link>
		<dc:creator>Mark W Schaefer</dc:creator>
		<pubDate>Fri, 18 Dec 2009 14:04:26 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=1324#comment-1536</guid>
		<description>Ha! Thanks Joseph. Lance is an awesome guy and I am going to keep him busy!  All through Twitter : )</description>
		<content:encoded><![CDATA[<p>Ha! Thanks Joseph. Lance is an awesome guy and I am going to keep him busy!  All through Twitter : )</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-1536" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('1536', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-1536-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-1536" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('1536', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-1536-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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		<title>By: Joseph Fiore</title>
		<link>http://www.businessesgrow.com/2009/12/18/twitter-in-the-trenches-an-interview-with-lance-the-repairman/#comment-1533</link>
		<dc:creator>Joseph Fiore</dc:creator>
		<pubDate>Fri, 18 Dec 2009 13:04:10 +0000</pubDate>
		<guid isPermaLink="false">http://businessesgrow.com/?p=1324#comment-1533</guid>
		<description>This post is filled with awesomeness - I especially like the cheery photo of Lance.  Dare I say, the poster-boy for social media&#039;s layman and a model for the commoners approach to making the social Web work without it getting to our heads!

Great stuff Mark!

Joseph
@RepuTrack</description>
		<content:encoded><![CDATA[<p>This post is filled with awesomeness &#8211; I especially like the cheery photo of Lance.  Dare I say, the poster-boy for social media&#8217;s layman and a model for the commoners approach to making the social Web work without it getting to our heads!</p>
<p>Great stuff Mark!</p>
<p>Joseph<br />
@RepuTrack</p>
<p>Like or Dislike: <img style="padding: 0px; border: none; cursor: pointer;" id="up-1533" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_up.png" alt="Thumb up" onclick="javascript:ckratingKarma('1533', 'add', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_');" title="Thumb up" /> <span id="karma-1533-up" style="font-size:12px; color:#009933;">0</span>&nbsp;<img style="padding: 0px; border: none; cursor: pointer;" id="down-1533" src="http://www.businessesgrow.com/wp-content/plugins/comment-rating/images/1_20_down.png" alt="Thumb down" onclick="javascript:ckratingKarma('1533', 'subtract', 'www.businessesgrow.com/wp-content/plugins/comment-rating/', '1_20_')" title="Thumb down" /> <span id="karma-1533-down" style="font-size:12px; color:#990033;">0</span></p>]]></content:encoded>
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