The making of a social media slut
Jul 20th
I crossed the line. I think I have become a social media slut.
Before I tell my tale, let me relate a few of my experiences this week …
- A very talented friend told me he was rejected for a job at a major ad agency because his Klout score was too low.
- A B2B marketing agency Managing Director told me he chose between two qualified candidates based on their Klout score.
- A friend in D.C is creating a Klout 50 Club exclusive to people with high Klout scores. Why? He wants to find good hires for social media marketing.
- A woman told me her boyfriend was accepted to a prestigious conference based on his Klout score alone.
These experiences occurred in the span of 72 hours.
This morning I had coffee with a family friend who just graduated from college and is seeking her first job as a writer/content creator. She was eager to seek my advice on what she should do to get ahead and land a job.
My leg began to twitch. My hands became cold and clammy. My lips quivered.
And then the terrible words came out of my mouth. “You need to take a hard look at your Klout score. It could make a difference if you’re seeking an entry level social media job.”
Oh my God. What did I just say?? What have I done? I recommended that this young lady game a score to get a job? That she needed to focus on an internet RATING of her worthiness?
I felt sick and … dirty. Filthy. Slutty.
I still do. This isn’t what I want social media to be about. This is not what I want people to aspire to. And yet, I can’t ignore what’s happening out there. Facts are facts. I would have been remiss to NOT mention it to her.
An algorithmic measure of influence can never tell the whole story, but it seems that it is starting to become a quick and easy indicator of … something. Something that people are grabbing on to. In a world where people are auto-responding their relationships and making business decisions based on 140-character sound bites, this thing seems to be going mainstream.
I’ll turn this over to you and your comments. I need to scrub down.
Happiness, joy and big fat Klout scores
Jul 19th
Back in my 20s I was full of energy and ambition. “Piss and vinegar” we used to say. I was aiming for the next rung on the corporate ladder, getting my MBA, raising a family … and I always seemed tired and stressed.
I had a very special and influential teacher when I was in grad school who was a living Yoda. One time we were sitting around having coffee and I was whining about the increasing anxiety in my workplace.
“It doesn’t have to be that way you know,” my teacher said.
My defensiveness was up. He was just so out of touch if he thought the pace of this world wasn’t stressful!
“Well,” I said, “If you don’t feel anxiety all the time, what DO you feel?” Without hesitation, he stated “joy!”
This opened up one of the most important discussions of my life, a discussion that has influenced me to this moment.
Joy. I had never really stopped to consider that as a goal for my life. I decided I wanted to figure that out.
One of the things I discovered is that there is a difference between happiness and joy. You can be happy about a hamburger. You can be happy about a song. Happiness is temporary. Joy is peace.
Living in a joyful way is a challenge but one key idea is staying focused on the reason for your journey. If you KNOW why you are on your path, then you also have internal guideposts to lead the way. Stay focused on WHY you’re doing something.
But if your life is guided by external guideposts like Twitter followers, blog rankings … and even money … you might experience happiness but you will never experience joy because you will never achieve your goal. There will always be more, more, more to acquire. You won’t experience joy in the journey.
When you become active on the social web, it can be easy to be knocked off center because we are all being constantly measured — publicly. There are so many ways to quantify you, and what you do, and compare it to others. Suddenly the journey is much less important than hitting that next level of Twitter followers or a higher Klout score. And it just never ends.
For the past few weeks I have been immersed in a project that has brought me close to many people who are unquestionably obssessed with their online personas, appearances, and scores.
One guy told me he spent all his spare time tweeting at a high rate just to keep his Klout score up. I told him that it would certainly go down when he goes on vacation. “I can’t stop,” he said. “Even on vacation. There’s too much pressure to keep it up.”
Where is that pressure coming from? Something about the conversation made me sad. All this social media stuff can be fun in its place but should it become a life goal? Nobody is going to list the number of Twitter followers on my tombstone.
It makes me sad that increasingly, these external guideposts seem to be driving our behavior. Shouldn’t it be the other way around?
I read a story where a guy was giving tips on how to cheat at Foursquare. So he’s cheating a system in order to earn an electronic badge to be a fake mayor of a donut shop. And then what? When will he have enough mayorships? Will he ever experience joy?
I want to make sure you know I am not in a position to pontificate. I am a work in progress too. I get knocked off center — at least just a little bit — every day.
For example, this week I was offered a lot of money to begin having “sponsored posts” (aka paid product reviews) on my blog. Wow. Money for blogging? But after checking my internal guideposts I found violating the content on the blog with sponsored content does not support WHY I am blogging. So I declined the offer. Maybe you think I’m an idiot, but I feel peaceful about the decision. I’m on the right path, at least for me.
Are you finding it harder to focus on your internal path when there are these numbers blinking at you, screaming to be optimized for your personal brand? Do you see it differently, or are you experiencing the same concerns as me?
You’ve picked the wrong goal for your blog
Jul 17th
Nearly every day I receive some variation of this question – “How do I drive more traffic to my blog?” I would go as far to say that there seems to be an obsession with traffic among bloggers.
In my opinion, this is the wrong question to ask if your goal is to build and sustain a successful personal blog. In fact, the pursuit of traffic may actually be working against your success.
Picking the right measure for success is vitally important because it should drive all of your blogging efforts. For the sake of this post I’ll assume most people reading {grow} want to build a blog community that will enhance their personal reputation, business opportunities, and financial gain.
In his remarkable classic (and one of my favorite books) Good to Great: Why Some Companies Make the Leap… and Others Don’t, Jim Collins articulates this better than I ever could. He describes how choosing the right metric is absolutely essential to creating sustainable success in a business. It drives laser-like focus and an activity level driven toward that goal. The same goes for blogging.
The myth of blog traffic
If you really want to build community, is it smart to focus your precious time on driving traffic? Spend some time with the Google Analytics for your blog. Click around on the statistics from people who are new visitors — “traffic” that arrived via search. How much time did they spend on your blog? Probably an average of 0.0 seconds right? How many page views? The same. It’s traffic, but it’s empty.
Have you ever had a post go viral — that special day that drives the massive traffic that everybody seems to want? What were the results? Did you get any new subscribers? A surge in comments? Probably not. In fact in my experience, other than a spike in daily “traffic” the result in terms of new readers is zero. Last summer I had one post average 10 hits a second and a week later my blog subscriptions were LOWER. My point is, a focus on traffic and hoping that a post will catch fire is probably an ineffective way to build blog community in the long-term.
The alternative metric
Now look at the statistics of the people who are return visitors to your blog. These are the people who love you and are engaging with you. You are on your way to creating powerful business relationships with them. They are the good folks who will help you grow organically.
Does it really make sense to place most of your effort into driving a continuous stream of strangers to your blog? Seeking “traffic” generates tourists to your blog. Focusing on content and your readers generates residents for your blog.
If you’re a “solo blogger” like me — balancing blogging with family and worklife – where you spend your time is a big decision. If your goal is to drive “massive traffic,” you are probably expending effort on:
- SEO keyword research and tools
- Writing posts that are keyword heavy that are most likely to catch a wave of search visitors. By definition, if you are focused on keywords you are probably writing about the same things as everybody else.
- Promotional efforts focused on the low probability that your post will catch fire
If you concentrate on serving the people who read your blog in a way that will encourage them to come back, you would spend your time on:
- Unique and refreshing content no matter what the popular keywords are.
- High engagement with people who comment on your blog today.
- High connection on a personal level — including email, phone calls, and visits – with individual bloggers and commenters who would likely enjoy your blog and become regular readers.
You can see that there is a dramatic difference in approach. And there will be a dramatic difference in results.
Spending time trolling for readers who might stick around based on a chance meeting with your site is blogging alchemy. The real gold is produced by nurturing relationships with devoted readers who will carry the message of your blog to their friends organically.
Steady gains mean a sustainable community
On a daily basis, I have no idea how much traffic is coming to my blog, but I can always tell you how many return visitors came back that day. Driving that number up over time is helping me focus on the right value-adding efforts that build a strong community that will be generating valuable business benefits. And believe me — this is a very sensitive metric. When I write great posts, people come back. Focusing on this number teaches me how to create a better blog for everybody!
If you adopt this slow and steady approach, at some point, you’ll reach a tipping point where enough people are spreading the word, and their friends are spreading the word, that you begin to see ALL your numbers start to go up.
If you have a corporate blog, I recognize that your goals may be more focused on specific lead generation and maybe SEO does make a lot of sense. But if you’re like me — trying to build meaningful business relationships — think about taking care of those return blog visitors as your first priority.
Are you serious about building a loyal community? There are no SEO shortcuts or silver bullets. You have to build a blog community just like you build your customer base — one person, one connection, one relationship at a time. And that starts with correctly identifying your goals and how you are going to spend your time.
So what are you waiting for? Let’s get to work!
What’s working for you? Community? SEO? Or both?
Note: The link to Good to Great is an affiliate link.
Blogs on auto-tweet and the new world of Triberr
Jul 14th
I had a chance to catch up with Dino Dogan, an irreverant blogger, co-founder of Triberr, and one of my most consistently interesting Twitter friends. I think you’ll enjoy this video!
If you don’t know of Triberr, it has become a popular, yet polarizing, method for bloggers to share their blog posts on a large scale. Some people hate it. Some people love it.
My view of Triberr is somewhere in the middle! I’m still looking at it but it probably isn’t going to help me meet some of my long-term blogging goals like it would for a new blogger just on the scene. I concur with Erica Allison when she wrote that Triberr can work against community engagement, a problem Dino has noticed too. People seem to be pulling back from the auto-tweeted posts they may never actually read.
I’m also wondering about how Google is viewing this sudden surge of tweets from a Triberr URL.
So there are some problems to iron out but Dino probably has the energy and vision to figure it out.
Are you using Triberr? What do you think?







You’re in marketing for one reason: Grow.
Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here.
-Mark Schaefer








