Archive for year 2011
Please. Stop making your company blog suck.
Oct 9th
Let’s face it. Company blogs suck. They just do, at least most of the time.
But they don’t have to and I’m on a mission to bring the world my message of blog anti-suckology. I’ve been giving a lot of presentations lately and this has been one of my most popular!
I haven’t been using Slideshare too much but thought you would enjoy this particular presentation, which I have embedded above. Highlights include:
A few stats on blogs
Ten reasons to blog, even if nobody reads it.
New directions in corporate blogging.
Ten super huge ideas to make your blog less sucky.
My presentations are very funny, lively and conversational so I know some of the slides might seem cryptic since I don’t read off the slides, but I think you’ll get the gist of it.
By the way, I don’t do much self-promotion, but of course I’m available as a corporate trainer or speaker for your next conference, sales meeting, or event. I can do anything from an hour to a full day. In addition to blogging, some of my favorite speaking topics include:
- Social media strategy executive overviews
- Social media for non-profits
- Social media for governmental organizations
- Social media for economic development
- Business networking through the social web
- The Tao of Twitter
- Power and Influence on the social web
- Business blogging
- The three things all small businesses should know about social media
- Digital Distance – The future of social media and customer engagement
Does it make sense to share more slide presentations from my speeches? Or, are you too busy to really look through something like this? Be honest, I can take it!
The business case for Facebook, in one sentence
Oct 6th
What is the most-debated question in social media today? One candidate is, “Should my company have a Facebook page?”
The tension comes from several angles. It could be due to:
- The company is not culturally-ready to deal with comments from real people.
- The company has whacked-out expectations about how sales will increase once they have a Facebook page.
- Their social media guru, Timmy from Accounting, has set their marketing strategy.
- They are doing it because their kids told them it would be cool.
So how do you decide if a Facebook page should be a priority for your company? Here is the business value proposition for Facebook in one sentence:
“Come waste time with me.”
Think about it. The overwhelming reason people go to Facebook is to waste time playing Farmville, watching funny videos, or catching up on the details of friend’s lives. Your life does not depend on Facebook. It’s entirely incremental activity.
So, do you have a business that people want to waste their time with? If you are Disney, the answer is probably yes. If you are selling ball bearings to Ford Motor Company, well … probably not.
Here are examples of organizations that would be fun to waste time with:
- Companies that provide humorous, entertaining,interactive, news-worthy, interesting, and/or educational content.
- Beloved brands that have passionate “fans” outside of social media like Coca-Cola, BMW, universities, charities, sports teams, or the neighborhood pizza joint.
- Brands that allow you some exclusive access, deal, discount, contest, or benefit from being on Facebook.
- Companies that interact with you in a unique and personal way.
Now of course there are exceptions, but I think as a general rule, keeping this business case in mind will be a pretty good predictor of a company’s ability to connect with people on Facebook.
Marketing through Facebook is difficult. People go to there to AVOID your sales pitches and ads. They immerse themselves in Facebook to escape. So to the extent that you can help them do that, you will have success.
I’m not saying that even the ball bearing company couldn’t have some benefit from being on Facebook. It doesn’t really hurt anything as long as it doesn’t distract you from real value-adding work. But when your boss is pressuring you because nobody has “liked” her civil engineering firm, you can simply challenge her by saying, “we’re a great firm, but probably not a company people want to waste their time with.”
… Unless of course you can make it that way!
What do you think? Does this fit for you or have you had another experience?
Twitter is dying—and it’s all your fault
Oct 5th
By Neicole Crepeau, Contributing {grow} Columnist
I’m going to get flak for this post, but I don’t care.
I’m so frustrated that I have to write something. I love Twitter. It’s my main social media outpost, my main information source, and where I connect with a lot of my friends. But Twitter is dying, and it’s all because of you.
Tribes are killing Twitter
I’m a content curator and I spend time every morning reading content and sharing the best of what I find that day, on topics like social media, technology, marketing, and website and mobile design. I look first to Feedly where I can review the latest posts from the bloggers I trust. Then I go to a Twitter List of my favorite Tweeps.
That’s where the problem is. It’s been happening for a while, but today it really drove me crazy. Three tweeps shared the same post with the same title. It sounded like a useful article, but when I clicked to read it, the content was actually mediocre and not very readable.
Continuing to scan my Twitter stream, I kept see the same posts, each tweeted by several people. They weren’t great posts that were being shared because they were uncommonly good. They were average posts being shared because these folks are in the same tribe as the author.
Spam, spam, and more spam
When I first started curating content, I used LinkedIn groups as a source. It took a lot of work to comb through the discussions and find good content. Too often, a headline looked good, but the article behind it was junk.
Later, I added Twitter to the mix. I had better success with Twitter as it was faster to scan the stream and the content shared on Twitter was much better. Over the years, I created a list of other curators who regularly shared good links. Eventually, I abandoned LinkedIn.
In the last six months or so, I’ve seen the quality of the content being shared on Twitter drop dramatically. While it’s still easier to scan the stream than use other social networks, too often clicking a link leads to junk–or at least subpar content.
It’s become a big spam-fest on Twitter. I find myself going back to LinkedIn and also using Google Plus. I’m thinking that I may try to use Facebook more or a third-party tool like Alltop.
You’re part of the problem
I know I’m not alone. I’ve heard you out there complaining about the same thing. Let’s be clear. If you think there’s too much spam, too much arbitrary link-sharing on Twitter, and you’re using a tool like Triberr to auto-tweet links yourself, then you’re being hypocritical. You’re part of the problem.
We all want traffic to our blog, preferably traffic consisting of our target audience. We’re all busy and find it hard to juggle maintaining a presence Twitter, so auto-tweeting seems like a good option. But it’s not. It’s just turning Twitter into a big blogger ad-space.
We are part of the Twitter ecosystem. We get value from promoting our content on Twitter, among other uses of it. But being part of the ecosystem means we also must protect that ecosystem by being responsible about our use of Twitter. The consequence of not being responsible is that Twitter will become less useful, lose users, and therefore stop being valuable for us, too. If you continue to contribute to the problem, you have only yourself to blame when Twitter is no longer viable.
Prisoner’s Dilemma
I don’t really expect you’ll quit, though. It’s a prisoner’s dilemma situation. Everyone else is doing it, so if you don’t, you’re missing the boat. We’ve seen this story play out before in many different venues.
Which is why I’m hoping the jailor is going to step in and solve the prisoner’s dilemma. The best solution would be if Twitter banned auto-tweeting. I’m not talking about scheduled tweets here. It’s a very different thing for you to manually schedule a tweet. You have to make an effort, and if you’re taking the time to schedule the sharing of a link, you’ve probably read the content you’re sharing. The same is true if you’re using a tool like Triberr in manual mode, where you have to approve the share.
I’m talking about auto-tweeting, where an application shares links on your behalf without you having to manually do anything. I’m really, really hoping that Twitter figures out what is happening and bans third-party apps that auto-tweet. After all, Twitter has the most to lose from the practice of flooding streams.
Twitter doesn’t have a good track record of seizing opportunities or identifying and responding to problems. But it’s in their best interest to not let Twitter become a spam-playground. So I hope they will take action this time. It’s also in your best interests. So here’s hoping you’ll help the ecosystem. Take a positive action. Turn off auto-tweeting and tell your fellow tweeps that you’re #notautotweeting.
Neicole Crepeau a blogger at Coherent Social Media and the creator of CurateXpress, a content curation tool. She works at Coherent Interactive on social media, website design, mobile apps, & marketing. Connect with Neicole on Twitter at @neicolec

Take the Mystery Out of Twitter!
Click on the image for a Special Amazon promotion!









You’re in marketing for one reason: Grow.
Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here.
-Mark Schaefer

