Archive for year 2012
Do you wake-up with Facebook? (Most do!)
Sep 27th
Has Facebook replaced the morning newspaper and cup of coffee?
According to the latest data from The Social Habit, American social media users 12+ roll out of bed and check Facebook … and another survey question confirms that about the same number check it out right before they go to sleep!
As you can see in the chart above, nearly 30% of Americans who use social media check out YouTube in the morning and more than 20% read message boards, blogs and Twitter.
This is just the tip of the iceberg of some of the amazing data Edison Research has collected and displayed in the new Social Habit report. The survey looks at detailed social media habits and usage levels across demographic categories and includes other questions such as …
- Is the usage of social media platforms such as Facebook, Google Plus and Pinterest going up or going down?
- Trends regarding clicking links, social sharing and other online habits.
- Social media versus other types of recommendations and the influence on purchasing decisions.
- Where people are getting information about their favorite brands.
- Critical links between social media and expectations for service response.
And there is so much more. This is incredibly important and impactful research because it isn’t your typical social media survey of “my blog readers” or “magazine subscribers.” It was completed by Edison Research, one of the most respected research firms in the world.
When I first saw the first cut of the information that is going to be available in this report, my reaction was “WOW. This is mind-blowing.”
There’s still time to subscribe to this edition and also to connect with myself, Jay Baer, Tom Webster and Jason Falls on an October 11 webinar discussing the results. This is a great value that even small companies and solopreneurs can afford. I’m not prone to the use of grandiose adjectives, but this truly is the most valuable piece of social media research I have seen. And I hope you’ll take advantage of this opportunity to create competitive advantage for yourself and your company!
Content Marketing strategy: Are you good, fast, or cheap?
Sep 26th
By {grow} Community Member Andy Crestodina
There’s a saying in the manufacturing world: “There’s good, fast and cheap. You can choose two.” No business can offer all three.
It’s true throughout the service industry and in all forms of production. It’s why you can’t order a sirloin steak for $5 at a drive-through window. It’s simply a law of business, like the law of gravity.
I thought of this after reading one of Mark Schaefer’s posts last month, How the physics of social media is killing your marketing strategy. It was a straight-forward post with a powerful message: We’re entering an era where the content is being produced faster than ever, but our attention spans are not. Comparing this to colliding forces in physics, Mark points out that it’s going to get a lot harder to “maintain mindshare.”
He suggested three possible responses:
- Create increasingly spectacular content (be more amazing).
- Create content at a lower cost (reduce the time invested in generating content).
- Place your content in front of existing audiences (PR, News-jacking, guest blogging).
Sound familiar? These align with the three possible approaches in business. When we think about Mark’s recommendations, we see that they align with strategies which, in turn, align with specific tactics. Let’s take a look …
You can be GOOD
Produce the best content you can, even if it means staying tightly focused on a few topics. Survive by becoming the trusted authority on a narrow topic.
- Conduct and publish original research.
- Write the ebook/guide that answers prospects’ questions.
- Produce infographics, videos and epic posts.
High quality content with specific focus is just what Google loves, so this strategy works well with search optimization.
You can be FAST
Produce content quickly and efficiently, by delegating and curating. Survive by producing lots of content and making lots of connections.
- Email interviews to thought leaders, turn their responses into posts.
- Source topics and content from sources inside your company.
- Solicit guest posts from influencers through guest blogger outreach.
Since you’ll be involving more people and keeping frequency high, this strategy works well with social media.
You can be CHEAP
Publications have pre-packaged audiences that you can leverage by paying close attention to the changing interests of the press and popular blogs. Survive by being at the right place at the right time.
- Find the sites where your audience spends time, and submit guest posts.
- Nurture relationships with editors and journalists. Establish yourself as a source.
- Watch HARO and Reporter Connection. Respond quickly to relevant topics.
If you’re able to jump in when the timing and topic are right, this strategy works well with PR.
Adapt and survive
Yes, there is a crush of content coming. But you can avoid getting sucked into the black hole if you have a plan. Consider your goals and your strengths, and then choose your survival strategy.
Which survival strategy are you using? (Please don’t tell us it’s a combination of all three!)
Andy Crestodina is the Strategic Director of Orbit Media, a web design company in Chicago. He is also the author of an upcoming book called “Content Chemistry: The Illustrated Handbook for Content Marketing.” You can find Andy on Google+ and Twitter.
Should you out-source your tweets?
Sep 25th
Should you out-source your tweets? No.
But having said that, I recognize there is enormous pressure to do just that. It’s a reality of busy life isn’t it? We just want somebody to “do it for us.”
Let’s look at the risk of this strategy that I recounted in The Tao of Twitter: I have a friend who had been building a Twitter relationship with a business executive she admired. They had tweeted back and forth a few times and he had provided some helpful career advice to her. When they had a chance to finally meet at a networking event, she introduced herself and was met with a puzzled stare. He had never heard of her before, and sheepishly explained that his PR agency was tweeting for him. Obviously his reputation was ruined for this young woman … and also to all those she talked to about the incident!
In a well-publicized snafu, a PR agency rep tweeting on behalf of Chrysler Corporation sent out this tweet: “I find it ironic that Detroit is known as the #motorcity when no one here knows how to f**cking drive.”
He thought he was tweeting from his personal account but in fact, it came from Chrysler’s Twitter account by mistake. He lost his job and the agency lost the account.
Faking it on Twitter is dangerous business.
But you may be in a situation where you have no other practical choice than to “team-tweet” behind a brand name, then you could outsource or share the tweeting between a few trusted individuals. If you do outsource:
- Be clear and realistic on your objectives.
- Have clear lines of who owns what.
- Have a clear plan for content, tone and frequency.
- Be prepared to take advice and listen to it. Most experts know what they are doing and it’s in their best interests to make it work for you.
Make sure that you have a disaster recovery plan in case of a PR upset. If you’re using an agency, ask them to show you how they are managing your account distinctly from personal/other client accounts, so that tweets aren’t mistakenly sent via the wrong account – easy to do when you’re using a sharing platform. Ask to meet everyone that will be tweeting via your account and create some rules or guidelines for tweeting. Outsourcing doesn’t mean abdicating responsibility – make sure you are involved and holding everyone to account.
Before you outsource, carefully weigh the risks and benefits. One of the biggest opportunities of social media is “humanizing” the brand and even the biggest brands are finding ways to do that successfully. In the long-term, businesses should aim at involving their own employees to be “brand beacons” on Twitter instead of relying on an outside agency.
Agree?
Illustration: I doctored up an original illustration from BigStock.com
Are you a content marketer or a content carnie?
Sep 23rd
One sign that your blog is becoming successful is that it begins to attract attention from all sorts of spammers who want to buy back-links on your site, place promotional content through guest posts, or even pay you for favorable reviews.
That is certainly not my game and the spam has gotten so bad that I don’t even read the email “pitches” any more. But I recently responded to one particularly nagging spammer and asked him to take me off his mailing list. He was an SEO gamester who was trying to get me to feature his lousy self-help infographic on my site.
After I asked him to take me off his list, this how he responded:
As a marketing professor and writer of Tao of Twitter I’m surprised that you aren’t impressed with real content marketers.
You could at least give me a tweet, maybe?
Content marketing? Really?
Here’s the reality. Deluging bloggers with desperate attempts at content placement is not content marketing. That is being a pain in the ass.
If you’re engaging in this practice, you’re having about the same impact as a carnival worker shouting on a crowded midway hoping that somebody will look your way and toss you a link.
I’m not against featuring new ideas and perspectives, and run at least one guest post per week on my blog. In fact, I LOVE to help people who are part of this community by giving them the exposure they deserve. This is what the SEO spammers are missing. The new world of content marketing is not about building links, it’s about building relationships.
Real content marketing places helpful, useful, and entertaining content in the path of potential customers to help them make money, save money, or live a happier life. Successful content marketing results from putting on the shoes of the customer and asking yourself — “What content from my company will help you, entertain you, or answer your questions?”
Over time, if you consistently produce content that is RITE — Relevant, Interesting, Timely, and Entertaining — it will result in the small interactions that eventually lead to trust, relationships, sales, and loyalty.
What do you think? I’d love to hear your comments on this topic. Are you trying to place content? What are you learning? Or, are you on the receiving end?
Illustration: Photo by Jack Delano: Sideshow barker at the state fair, Rutland, Vermont, 1941, no copyright restriction









You’re in marketing for one reason: Grow.
Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here.
-Mark Schaefer

