Archive for year 2012
Why Google Turned to Print Advertising
Sep 5th
By {grow} Community Member Mila Araujo
Lauren Indvik recently wrote a post on Mashable with the provocative headline “Google Buys Newspaper Ad to Show Why Newspaper Ads Don’t Work. Millions of Social Media advocates around the world probably rejoiced, thinking “Here’s the proof that Social (Marketing/Search) is the only way to go.” Was this Google’s “in your face” way of making a point to the print industry? Was the ad really supposed to show that print ads don’t work?
Wake Up!
Google’s ad ran in both the Canada Globe and Mail‘s print and digital editions, as well as in the National Post, the Globe‘s main competitor. Why would Google run this ad in print instead of trying and reach their core market online? Maybe, if Google hasn’t reached the online market by now, they probably aren’t going to! There is a certain point of saturation. You can keep advertising to the people online, or you can get smart and expand your market to a new segment. Everyone in the world is not on “social!”
Go to Where Your Clients Are.
Google made a smart splash by running that ad. They reinforced value to the socially minded marketing people who surely smiled as they saw the ad and they also got the attention of the people who need someone to explain to them “Why Google?”
Their approach was brilliant on two levels:
- They provided a phone number for people to reach out and connect with them. How often do you see that when it comes to online services? Clearly targeting those who are still doing business the old fashioned way.
- They posted a question in their ad that absolutely anyone could relate to. A good old fashioned haircut. Who doesn’t get that? By providing a common ground that any individual or business can understand and relate to, they create an opportunity for understanding in an area that most people are intimidated by. Google is for anybody.
The Evolution
Data from the Newspaper Association of America, newspaper advertising revenue dropped to a 60-year low in 2011. Adjusted for inflation, the level was back to the 1950′s!
When the television was introduced in the 1950′s, many thought newspapers were set for extinction. But markets evolve and develop. The next big thing will be social television. As for newspapers, they may have to drop the number of printed copies, just like some of them dropped the evening edition in the 50’s – but they remain a reliable news source. Their online “circulation” is growing. They are evolving.
In fact, there will always be new channels to consider. And the marketer must also be evolving and paying attention to what is happening with the people, rather than focusing on the shiny new toys. I say, bravo to Google for hitting print and focusing on the people strategy.
Go wherever your customers and prospects are, because they aren’t going to come to you.
Right?
Mila Araujo writes about Leadership, Social Media and Customer Service for several sites, including her Perspectives blog which explores different angles and ideas into understanding social media and how to use it to drive business forward and build community. She is the producer of the 140 Conference Montreal. Connect with her on Twitter @Milaspage
Five unexpected benefits of blogging
Sep 4th
I generally focus on the business benefits of social media but a recent conversation with my friend (and uber blogger) Jeff Bullas revealed that we had both received benefits from blogging that reached beyond mere dollars and cents. For both of us, blogging had changed our lives in some unexpected ways.
To provide some balance to the discussion, I thought I would feature some of the benefits that we don’t often talk about on our blog posts:
Blogging heals
… and by this I mean literally physically and psychologically heals. I discovered that both Jeff and I had started to blog at the same time following tragedies in our lives. During this difficult time, blogging allowed me to connect with people in ways that lifted me out of the darkness. And I found that the act of blogging lowered my blood pressure during a very stressful period. Writing every day was an important part of healing both my mind and body.
Blogging connects
I am not the kind of person who has dozens of friends. I have few close friends that I have held onto through the years. Yet so many people on the blog have have become legitimate, close friends in such a short period of time. And not just “Facebook friends” but “come over for dinner friends.” When I visited Sweden, Jon Buscall was there to greet me and show me around his lovely city of Stockholm. When I landed in Estonia, Kimmo Linkama took the day off to show me around this beautiful country. And when I visit Ireland this month, Ian Cleary will be organizing a celebratory Tweet-up with my new friends in Dublin. How would this have ever happened without blogging?
Blogging defines
Where do you stand on issues in the industry? Is Facebook on the decline or on the rise? What is the best way to measure the success of social media programs? What does Google + need to do to break-out? How do you integrate social media with traditional media? How do small businesses find the time to create meaningful content for the web?
Blogging helps you think through these topics and help clarify your — and your business’s positions — on vital industry topics. Blogging gets my mind organized.
Blogging teaches
And by this I mean, it teaches ME. Here’s a secret. I rarely have the answers. But I do have some good questions! Many of my blog posts are incomplete. I may be thinking about an idea or a theory that I’m not sure about. So I’ll throw something out there and let the community hash it out. I learn something from the community every day and I’ve incorporated these learnings into my classroom teaching, future blog posts, and even my books.
Blogging Inspires
Two years ago, we had our first Social Slam conference in Knoxville, TN. It was basically a gathering of the {grow} community and hundreds of the people who have come to know each other through the blog made the pilgrimage. They came from every corner of the country and overcame many difficulties to get here. They wanted to meet each other, these new connections and friends. I’ve had a great career but this was a real highlight. In inspires me to see a blog as a force that brings people together in a small but meaningful way.
I know this isn’t the kind of blog post you can take to your boss and say, “see, we should do this too!” But I did want to show that from a personal side, there are other benefits that you might not read about in the business blogging books.
What about you? What do you get out of your personal blogging?
Study shows social media usage surging at large companies
Sep 2nd
The University of Massachusetts released its annual survey of social media usage at Fortune 500 companies and the trend continued to heat up, although these mega-companies continue to lag INC 500 companies, non-profits and universities in their application of social media to marketing efforts.
In the past year, these business giants have increased their adoption of blogging by 5%, their use of Twitter for corporate communications by 11% and their use of Facebook pages by 8%.
The 139 corporations with blogs come from 54 of the 71 industries represented in the F500. The industries that blog the most are Telecommunications, Banking, Specialty Retail, and Utilities. The 17 industries with no companies blogging include Forest and Paper Products, Railroads, Tobacco, Toys/Sporting Goods, Real Estate, Building Materials/Glass, Trucking and Waste Management.
66% of the F500 are now on Facebook, an 8% increase since last year. Eight of the top 10 companies (Exxon and Berkshire Hathaway do not).
The use of Twitter surged by 11% in 2012. 73% of the F500 have active corporate Twitter accounts with a tweet in the past thirty days.
Last year, 31% of the F500 had neither a Twitter account nor a Facebook presence. This year that number has dropped to 23%.
For the first time, the university looked at YouTube and Pinterest. 62% of the F500 had YouTube accounts and 11 companies {2%) had Pinterest accounts. Companies with Pinterest accounts: General Electric, Lowe’s, Starbucks, Nordstrom, Whole Foods, Bed Bath & Beyond, Dollar Tree, Dillard’s, American Family Insurance Group, Eastman Kodak, and Live Nation.
*****
While we’re on the topic of data, I wanted to remind you that time is running out to purchase the discounted package of the new research from The Social Habit. This affordable, cutting edge research will uncover topics such as …
- How Facebook, Twitter and other social networks impact buying decisions
- Customer Service expectations and preferred channels in social media
- How social media affects other media consumption
- What people pin on Pinterest–and why
- What kinds of content people expect from brands and companies
- Social media behaviors and expectations associated with food brands, restaurants, financial services companies and more
Friday September 7 will be the end of early bird pricing … it’s $297 until then, then it goes up to $347.
There is a package for every company budget. Find a package for your business here.
Twitter Tribute. A {growtoon}.
Aug 31st
Join the growtoonists each Friday for a humorous take on marketing, social media, and current business events.
Kacy Maxwell is a guy who loves his work, family and a good challenge. See more of his cartoons at EverythingIsMedia.com.












You’re in marketing for one reason: Grow.
Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here.
-Mark Schaefer

