The line between Media and Brands is blurring fast

media and brands

by Chad Pollitt, {grow} Community Member

To compete in the next few years, brands will have to act like media agencies.

This is not a moral argument about the “separation of church and state” between the media and advertisers. On the contrary, I’m a content marketer so I subscribe to the prudent creation and promotion of valuable thought-provoking, problem-solving and entertaining content. What I am about to propose is actually a realization of undeniable trends that point to a future full of even more content marketing.

It’s no secret that “traditional media” is struggling to thrive in today’s social media, multi-screen, and connected world. Journalists in traditional roles are losing their jobs in droves. Foreign bureaus are falling victim to budget cuts. Native advertising and sponsored content are becoming the norm as drivers of media revenue and channels for branded content distribution. Consumers love their media, but aren’t too keen to pay for it like they once did.

The music industry was the first to feel this pinch and journalism wasn’t too far behind. New disruptive technology and consumer viewing habits are already having a similar impact on movies and television.

The media gap

Despite the world’s voracious appetite for content, many traditional media outlets are cutting back. This seems counterintuitive. It’s creating a huge media void that’s demanding to be filled by something.

That’s the reason sites like The Huffington Post and TechCrunch exploded on the media scene last decade and thrived to the point of being acquired by AOL. There’s a reason BuzzFeed and its many clones are wildly popular and fill our Facebook feeds. There’s a reason content marketing is demanding larger year-over-year swaths of marketing budgets since it was popularized last decade.

Brands and “new media” properties are filling the void left by the erosion of modern journalism and will continue to do so for the foreseeable future.

The media are building marketing agencies

Just this week Condé Nast announced it created a branded content agency called 23 Stories. With nearly two dozen well-known media properties, like GQ, Vogue and The New Yorker, it is poised to, not just deliver, but to create native and non-native visibility for brands. Its stated mission “. . . is to provide consumer engagement for the company’s advertising partners through content developed and distributed by the world’s most renowned editorial teams. . .”

Condé Nast isn’t the only one doing this, either. AdAge has its own agency called Content Strategy Studio. Its purpose is to “create content and strategies that turn insights and information into stories that authentically connect with your audience.” The New York Times and The Huffington Post also have their own in-house marketing agencies.

If publications aren’t building internal marketing agencies, they’re buying them. Tribune Publishing, owners of The Los Angeles Times and Chicago Tribune, took a minority ownership stake in a content marketing shop called Contend last summer.

By cutting out the middle step (external agencies) media can increase its advertising revenues and give brands even better access to their audiences. In order for more traditional publications to compete for attention with “new media” and brands they’ll need to have the capabilities of a marketing agency. While this trend has been under most radars, it will certainly continue.

Brands become the media

As the former VP of Marketing for the content marketing agency DigitalRelevance, I know this all too well. DigitalRelevance built its own industry media outlet, Relevance, which I run and manage as its VP of Audience today. Skyword, a content marketing services and SaaS company, dumped the idea of a traditional blog and instead opted to launch an online publication it calls the Content Standard. Contently did the same thing with The Content Strategist.

Adobe owns CMO.com, GE has GE Stories, HubSpot bought The Agency Post, Office Depot and Office Max built the SmallBizClub and American Express has its Open Forum. That’s just a few examples I can rattle of the top of my head. There’s likely many I don’t even know about or have forgotten.

Also, let’s not forget the acquisition of The Washington Post by Amazon founder Jeff Bezos in 2013. While Amazon doesn’t own the publication itself, it likely has special access in many ways – and if it doesn’t today, it probably will down the road.

The trend of brands and agencies building real publications or buying them is likely to continue to grow. Joe Pulizzi, founder of the Content Marketing Institute, has been predicting this for quite a while.

The transformation of search

For much of their existence, both search engines and social media were pretty much the only content discovery platforms. They were the keeper of the content delivered and consumed online. Today, their oligopoly on content distribution isn’t as strong as it once was.

Why? One reason was introduced right here on {grow} last year – Content Shock. There are only 10 organic positions on the first page of most search engines and with online content publishing expected to grow 500 percent by 2020, there’s going to be a lot of content duking it out for those cherished spots.

Let’s add to that the ratcheting down of organic brand visibility on Facebook and Twitter. These represent major problems for content marketers. As a result, a whole ecosystem of tools and networks outside of search and social has cropped up to assist marketers with content promotion and distribution on media publications. Search engines and major social networks don’t like sharing their oligopoly.

The power shift ahead

In addition to owning media properties like TechCrunch and The Huffington Post, AOL also owns a native content amplification technology company called Gravity that connects brands like Charles Schwab, Sony, Intel and Toshiba with its large and growing publisher network. Rumors of a Yahoo/AOL merger or acquisition are stronger than ever and investors are applying even more pressure these days.

AdExchanger sources are sharing some of Google’s plans to get into the native advertising game. If I had to guess I’d say Google will probably make an official announcement this year. It’s rumored to deliver content discovery and amplification like Taboola and Outbrain currently do, while also creating a robust network that connects brands with publishers for sponsored article publication. They’re targeting premium publishers, too.

That’s one reason why a Yahoo/AOL merger looks so promising. While Yahoo has its own native network, Gemini, a combined Gravity and Gemini network could be much more competitive against Google. It also doesn’t hurt the pairing to have a portfolio of highly traveled online media outlets to deliver native content.

The impact on Social Media

For several years, LinkedIn has been publishing copious amounts of business content daily. It started off curating other media outlet content, but slowly started to build a portfolio of influential writers on its own. Sometime last year it opened up its long-form content hub to members. Today, its online publication, Pulse, rivals most media outlets covering business niches.

In addition, Tumblr just announced its own marketing agency called Creatrs Network. Its purpose is to connect brands with popular bloggers for sponsored content opportunities. Tumblr is owned by Yahoo, too.

Other social networks like Facebook and Twitter are doubling down on their role as strictly content curators and distributors by pushing brands towards their advertising products, both native and more traditional, by slowly decreasing organic visibility.

These trends bode well for content creators and marketers. More and more content will be needed to feed the beast. Brands that wish to compete will be forced to rethink their current budget allocations and spend even more on content research, creation and promotion.

Content marketing without promotion will fall by the wayside for brands that are serious about competing in the ever-evolving media chasm. Content promotion will be the key to content visibility and the full infrastructure to execute it is now beginning to take shape. These undeniable trends point to a future full of even more content than we see today and the lines between media and brands will be even blurrier.

 

Chad PollittChad Pollitt, a decorated veteran of Operation Iraqi Freedom and former Army Commander, is VP of Audience and Co-founder of Relevance, an online publication solely dedicated to helping marketing and communications executives solve their online content visibility challenges. His work has culminated in the first book written exclusively about content promotion, “The Content Promotion Manifesto.”

 

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  • Awesome article Chad – we surely do live in interesting times.

    I’m wondering if all these publications starting or buying agencies will start to push out smaller content marketing shops that were started organically. Is the attraction of a stable of experienced journalistic writers too attractive a value proposition for the smaller firms to be able to compete?

  • Yes, the writing is on the wall so to speak in regards to the transformation of modern media and brands. As a consumer, I’ve noticed the change. While it is interesting, I do see some problems emerging in regards to the integrity of the journalism field in that it is becoming strongly influenced by the marketing field. I have a degree in marketing, so I’m not a critic of it. However, the goals of journalism and the goals of marketing are different. In marketing, you are biased. You are trying to sway the audience over to your service or product ultimately. In journalism, you are trying to give voice to the facts. Yes, you try to spin them so that an audience will choose you as a source over another. But ultimately, the media should be a source of information.

    As a consumer I have been frustrated to find “news outlets” running stories that obviously have an ulterior motive to push you towards a particular brand. I’m fine if this content is easily identifiable as “sponsored content”. However it is getting more and more difficult to tell nowadays. And today the public doesn’t seem to be overly concerned with keeping bias out of the media. So like Bob Dylan says, “The times, they are a changin’….”

  • Nicely articulated Chad, thanks. To put it simplistically, we used to need a printing press and a logistics network. Now all we need is brains and patience.

  • Thanks John. Nice summation. . . 🙂

  • Yes, Rishona – Times are a changin’. I try and remove my “as a consumer” from this stuff since “this stuff” pays my bills. Your 100% right, though.

  • Fernando:

    Glad you like the write up. At least for now I don’t think media agencies will push out smaller content shops. Remember that there’s a media gap demanding to be filled. As long as that gap exists there’s plenty of room for all of us all IMO.

  • Great article! Do you think that small, medium and large businesses should create their own content internally?

  • omaha reader

    Brains, patience and an operation that nurtures creativity. Finding the truth is the fundamentals — both marketing and journalism. Great high level flyover on the shift Chad, and traditional media has no one but itself to blame if it misses the opportunity it has here.

    As for the blurring line, while marketing increases its sophistication, there’s no reason a clear line can’t remain operationally and in the presentation between content marketing and journalism. Digital services should allow media companies to grow their journalism investment. Transparency and disclosure are key.

    But just carrying the message isn’t going to work as well any more, the real value is in creating it. And training SMBs to serve their own. There’s plenty of low-hanging fruit right there.

    Great thoughts

  • Brands increasingly may produce media. This is true. However, it’s important to recognize the difference between media and journalism, which I’m not certain you do. Journalism has an important role in providing objective information to create a more well-informed democracy and give people the information they need to know to be free and self-governing. Brands can produce media to sell more, but this is not journalism. It’s going to be important for us, as public, to learn how to support both and differentiate between them.

  • Guest

    Kenna:

    I completely understand what you’re saying and agree with you. I do indeed know the difference between journalism and “media.” Unfortunately, most media consumers don’t get the difference. This is backed up by numerous studies on sponsored content and is outlined here: http://moz.com/blog/everything-you-need-to-know-about-sponsored-content

    As I said in the beginning, this is not a moral argument and it certainly isn’t a political one. I’m merely commenting on the ecosystem as I see it today and my role in said ecosystem.

    This is not a plug, criticism or damnation of any of the players mentioned above, but a realization that the aforementioned trends are real, no matter what we think of them.

    @ChadPollitt

  • @krgriffin:disqus:

    As mentioned above, this was not intended to be a moral argument and it certainly wasn’t a political one. I totally understand your POV and actually deeply agree with it. Journalism and branded media are not equivalent and should never be considered so. Unfortunately, the average consumer can’t tell the difference as outlined in countless studies: http://moz.com/blog/everything-you-need-to-know-about-sponsored-content

    What I wrote above is merely a recognition of real and undeniable trends that are happening today. It wasn’t intended to promote, condemn, or pass judgement on any of the players.

    @ChadPollitt:disqus

  • Hi Kenna, I totally agree with your position. Brands will always be biased with their content (as their explicit purpose is to sell something) and if we lose traditional journalism, we stand to lose access to “real” information. But, everyone has to “eat” so to maintain independence, journalism must find a new business model in order to survive and not get drowned out by others who have alternative commercial motivations for content production.

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  • Kristen Hicks

    “Journalism has an important role in providing objective information to
    create a more well-informed democracy and give people the information
    they need to know to be free and self-governing.”

    Do you really believe modern journalism pulls this off? I know there’s still some good stuff out there, but many of the mediums for what we consider journalistic content in print, TV, and online have long succumbed to putting out fluff that’s more about views and ratings than creating a well-informed democracy.

    Sorry – I know Chad already responded to say this discussion isn’t really what the post is about, but it’s a critique I think is worth bringing up whenever journalism’s lauded for being what it should be rather than what it is.

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