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5 creative lessons I’ve learned from my enemy

May 22nd

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Creative lessons

By Mars Dorian, {grow} Contributing Columnist

Since my early childhood, there has been a guy in my life that I can’t stand.

One day, he beat me up so bad I was crying before the whole Kindergarten. It happened again. And again. Meh.

When I left Kindergarten, I thought I was never going to see my enemy again.

But Lady Luck wanted to play another game with me.

Call it twisted destiny, but we ended up in the same high school. Worse, we even ended up in the same class. The war continued. Don’t get me wrong — he was sharp and creative, but his character and perspective were on the polar opposite of mine. Whenever we met, there was poison in the air, and world views clashed like gigantic Transformers.

But when the school age was over, he finally disappeared from my life.

Until one fine day…

Many years later, I met him on the street again.

Instead of ignoring him, I actually said hello, and we ended up in a coffee shop. Ever since that day, I still occasionally meet up with him. And I hate it every single time.

Huh?

Why would I be doing this? Am I some kind of pain-inflicting freak ?

Maybe, maybe not. The reason I force myself to meet him is because it pushes my boundaries.

In a strange, small way, it helps me write better content, make better products, and create better art.

I think that if you want to be more creative — and we all need to be — we should be willing to push our psychological comfort zones, or we’re going to end up as tomorrow’s online roadkill.

My “enemy” pushes me unlike any other person I know, and allows me to expand my creativity in untold ways.

Lessons I’ve learned from my enemy

1) Everyone’s right, everyone’s wrong.

I used to believe that there’s a right way to do it, and there’s always a wrong way.

A lot of peeps in the blogosphere still seem to think this way, judging from their content … “The only way to…” or,”Why you must…” (include apparent ‘need’ here).

Blah, blah. My “enemy” does a lot of things differently, and still boasts incredible results. He has a following, but he doesn’t use social media. He created a full indie movie and crowdsourced it, without the use of the Internet. The list goes on.

Just when you think you’ve found the “right way,” remember that somewhere on this planet, there’s someone who does the exact opposite and succeeds beyond your wildest dreams.

2) Focus on your competency

My “enemy” is a slow adopter, he doesn’t swoon for new technology.

I’m an ADD crow when it comes to new tools and trends; whenever I see something new and shiny, I want to spend lots of time on it.

But whenever I want to jump on the newest fad, he grabs my shoulder and asks “why?”

Reality check. I often end up using things that waste my time and take me away from my creative process.

Falling victim to trends can lead you far away from your core competency, which can result in ending up in a place you don’t want to be. A lost leaf in the wind.

When the world around you is sprinting in some new direction, it’s better to hold still for a moment and ask yourself: Why? Are you making progress or are you just mindlessly following the masses?

3) Ask for that slap in the face.

Not literally, unless you walk the S&M path. When I ask for feedback, my friends and family always paint honey around my face. It’s well-intended, but useless when it comes to improving my work. But my “enemy” never holds back.

When I show him my work, he engages all weapon systems. Whammo.

Of course, I filter out the useful feedback from the ranting, but it helps me. A lot.

For someone who doesn’t care about offending me, he sees and says things that I’ve never heard before. I get a whole new perspective and improve my upcoming work … by a lot.

Ask people for feedback that don’t care about you. The answer will be brutal, more honest, and most importantly, more helpful.

4) Back up your claims with data. Always.

When I argue with my “enemy,” I lose most of the time. The guy’s BS meter is effective, and whenever he sniffs out my claims that are not backed up with actual data, (ummm, all the time), he deconstructs me like I’m a Lego building.

Like many, I can be a lazy thinker and run on auto-pilot,  I may repeat information and opinion snippets from other blog posts and gossip, without EVER checking whether these facts had any validity to begin with. Meh.

Whenever you make an important statement, whether that’s in a speech or in your content, ask yourself whether you can back up it with true knowledge and facts. Somewhere in the audience, there’s an “enemy” with the BS meter running high, and s/he will call you out.

5) What’s good for you is not good for you.

We are comfort-seeking creatures. We want to surround ourselves with like-minded folks who ride the same wavelengths. Good? Bad. It results in a party of puppets — samey, samey thinking that stifles innovation. In order to escape the echo chamber, you must surround yourself with ideas and people you disagree with.

Inspired by my “enemy,” I met up with people from a Christian youth church. They even invited me to their weekly events. I don’t like religion, I never did. So, I had zilch interest in meeting up. But since I love to push my thinking, I accepted the invitation anyways.

The event was … quite an experience. In fact, I visited it multiple times.

I’m still not believing in God, but I do understand the believers much, much better, and I’m stronger for it.

What about you?

I don’t get invited to my enemy’s birthday parties or call him a friend. Never ever.

But I keep meeting up with him, because he pushes me, every single time.  Creativity doesn’t just come from things you like, it comes from experiences that push your (psychological) boundaries.

The medicine may taste bitter, but it’s just what the creative patient needs. Is it time to embrace your enemy?

mars dorianMars Dorian describes himself as a creative marketeer with a moon-melting passion for human potential and technology. You can follow his adventures at www.marsdorian.com/

Original illustrations by the author.

creativity, innovation, mars dorian, personal, psychology and social media

Carving a path through leadership “hell” with Mitch Joel

May 21st

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Click here if you can’t see this video interview with Mitch Joel.

Mitch Joel has a new book out and it made me so damn uncomfortable!  It is an eye-opening, sobering view of what it is going to take to compete … not just in the future, but right now. And it’s not going to be easy.

Mitch is a brilliant strategist, visionary, and business leader and his new book, Ctrl Alt Delete: Reboot Your Business. Reboot Your Life. Your Future Depends on It, is brilliant too. It’s so … honest. Uncomfortably honest!

I was happy to catch up with Mitch and talk to him about the new release. Be sure to watch the insightful interview I have posted above to understand why Mitch thinks we are in a period of “leadership hell.”

In his book, Mitch emphasizes that we need to act NOW to adjust to five converging forces:

#1 – Direct relationships with consumers – The real opportunity of social media connection. Don’t abdicate the personal relationship to a third party or big box retailer!

#2 – Utility – We have too much of everything on the web. Be useful to cut through the clutter. He also features an all-time great case study for Charmin Tissue! If toilet paper can have a useful digital presence, can’t you?

#3 – Active media – Create media that provokes consumers to interact.

#4 Sex with data – Not just data mining. Data understanding,  This is what leads to discoveries and action.

#5 – One Screen Marketplace – It’s not three screens — marketing is only about the screen that is currently in front of your consumer at that moment.

As I mentioned, CTRL ALT Delete is unnerving in its scope but ultimately practical in that it provides solid advice on how to deal with these cataclysmic changes, both on a personal level and a business level.

Some of the urgent scenarios he presents seem daunting. That’s why you need to keep this book in front of you for the next 12 months as a reminder to “deal with it, deal with it, deal with it.” This is not some pie in the sky prognostication. It is already here, it is already happening.

We simply must adjust or risk obsolescence.  You see, Mitch is more than smart. He’s also right.

Disclosure: Book link is an affiliate link

ctrl alt delete, digital trends, futurist, Mitch Joel, social media marketing, social media trends

Are businesses failing to find an ROI in social media? Another view.

May 20th

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searching for social media roi

There was a lot of buzz on the Internet last week about a report and infographic from Manta.com stating that 60 percent of small business owners are not realizing a return on their social media marketing efforts.

The results of this survey were reported on

  • NBC News
  • Entrepreneur.com
  • USA Today
  • The Austin Business Journal
  • Small Business Trends

… and dozens, perhaps hundreds, of blogs.

It took a little digging, but here is an example of why we need to take this kind of information with a grain of salt. The Manta research was not a national survey. It was not a representative survey. It is not a statistical extrapolation of the current state of social media.

This was a survey of 1,200 of Manta’s own customers.  And yet it is being reported as a national trend by the mainstream news media?

None of the news channels disclosed that this was a survey of the company’s site members. In fact, most didn’t even link to the survey. They just linked to the original USA Today article.

This survey is a mildly interesting data point, but if I were reporting on this press release from Manta, I would have wanted to know:

  • How was the question asked?
  • What was the response rate?
  • Is that sample size representative and sufficient to forecast a national trend?

I have to give credit to whoever is doing PR for Manta. This is a relatively obscure small business site that is attracting massive press through their surveys and infographics. In a world of paralyzing information density, they figured out a way to cut through the clutter and attain incredible exposure. Here is what I take away from this case study:

  1. Apparently anybody can dupe the national news media by creating provocative survey results and an attractive infographic.
  2. If you can just dupe one national news outlet, you’re likely to dupe them all because nobody digs for the truth or even cares about the truth. They want to break a story fast with diminishing resources devoted to checking facts. So, they just copy the other guy.
  3. Bad news sells better than good news. Ironically, the spin on the original press release from Manta was positive, focusing on the 40 percent of companies who were realizing measurable gains from social media. But the press turned it upside down because negative news attracts more readers than positive news.

So after all this, what is the truth?  Are businesses getting any benefit from social media marketing?

In a survey published just two months prior to the Manta research, The McKinsey Global Institute polled 4,200 executives and found that 72 percent of their businesses used some form of social media marketing and 90 percent of those businesses reported receiving business benefits from those efforts. The report has a detailed appendix explaining the robustness of its methodology that is more than 30 pages long.

Who do you believe?

manta, mckinsey, social media measurement, social media research, social media roi

Influence marketing: What’s next?

May 19th

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influence marketing strategy

One of the things I took away from the recent SXSW conference is the frenzied search going on to find new ground for our marketing messages. The media landscape is a mess. TV, radio, and newspaper advertising are in a freefall. Online ad click-though rates are dropping. Nobody is quite sure how to master “native advertising” that cleverly embeds ad messages in content.

All the old “pipelines” for our content are drying up. So one viable alternative is to borrow somebody else’s pipeline.

Today, bloggers, podcasters, and home video producers are gaining consumer mindshare through their passionate and entertaining content. No wonder this is the new media gold rush — influencer outreach.

I have a 360-degree experience with this trend as I strategize with clients, advise agencies, and become a target for outreach programs myself. And what I see is not pretty.  Sure we have tons of content. We have lots of wonderful new alternatives to identify influencers. Now, what do we do about it?

I think the core competency that needs to develop is a mindset transformation from a “purchaser of ad space” to a “developer of relationships.” Here is a model to get you thinking about this in a new way.

social influence strategy

There are three social media influencer pipelines available to us today … let’s look at what this means.

Celebrity

Think in terms of Kim Kardashian and the huge and rapt social media channel she has developed.

  • Influence is based on “being known”
  • No “rich” content like blogs necessary
  • Enormous “pipeline”
  • Endorsement is purchased
  • Little or no true brand engagement
  • Goal: “Image.” Certain brands may pay to access this pipeline just to be associated with this person’s image and lifestyle.

Influencer

Think in terms of a blogger like Chris Brogan who might promote products through their content, including products unrelated to his core business

  • Influence based on authoritative, original content and social proof of a large following
  • Brand content may be sponsored (purchased)
  • Large, engaged “pipeline”
  • Limited brand engagement, i.e. probably no organic advocacy exists without sponsor dollars
  • Brand goal = “Awareness”

Advocate

Think of a content creator who creates passionate videos about their favorite fashions and shopping experiences.

  • Influence based on passion and authority
  • Targeted, relevant “pipeline”
  • Authentic content
  • Organic, unpaid advocacy
  • High brand engagement due to true belief in the product and company
  • Goal “Drive word of mouth attention and sales”

All of these “pipelines” are legitimate options depending on brand strategy but in a short blog post, I can only cover this on a very high level!

Obviously there are many complications and nuances to this general idea. For example, as the diagram above indicates, there can be overlaps. An “influencer” like Chris Brogan can also be an authentic advocate (and he often is).  An advocate can also be a celebrity, of course.

Arguably somebody like Seth Godin could fit in all three categories — he is a celebrity often featured through the mainstream media, he is a content-based influencer, and he goes out of his way to authentically advocate people and products he believes in, without compensation.

The transformational challenge

influence marketingI think one implication of this development is that there is still an opportunity for quick “advertising” opportunities but many companies and agencies should also be thinking about a more holistic approach to their outreach efforts, including the patient and hard work of developing authentic, long-term relationships with advocates.

These connections are not established through money, sponsorships, and endless streams of infographics. They only occur through authentic helpfulness and genuine personal connection. This requires a change in approach from “buying space” to “earning hearts:”

  • Aim to patiently develop long-term relationships
  • Maintain consistent connection — even when you don’t expect anything
  • Make a live connection whenever possible. This creates an irreplaceable bond.
  • Aim to create a partnership or friendship, not a “target audience”
  • Employ scarcity — Make them feel part of something special
  • Provide useful content and services built on “trust” not “pay”

There is so much to think about here — I could literally write a post about each of these elements! But I wanted to get the general thinking out there because I see such a dramatic need for this in the marketplace right now.

What do you think about these ideas?  Do you have an influencer outreach strategy for your company?

Top photo courtesy Flickr Creative Commons and thepinkpeppercorn.  Influencer graphic Copyright Schaefer Marketing Solutions 2013.   “Heart of Art” illustration by qthomasbower courtesy Flickr Creative Commons

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