Archive for the ‘Social Media best practices’ Category

customer journey

Marketing: New architects of the customer experience?

Does the customer journey even exist any more? A new book says “yes” and that marketers need to be the architects of the customer experience

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The Marketing Companion Podcast

Why not tune into the world’s most entertaining marketing podcast that I co-host with Tom Webster.

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Want to solve big marketing problems for a little bit of money? Sign up for an hour of Mark’s time and put your business on the fast-track.

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