Commerce conducted entirely through electronic channels, commonly known as eCommerce or eBusiness, is skyrocketing and if you aren’t participating, the retail world may be passing you by. eCommerce levels increased for most retailers increased by 25% or more even during the recent recessionary period.
While the most common eCommerce is the familiar experience through Amazon, eBay or other retail sites, there are many other types of electronic transfers of goods, services and information that can improve service to your customers and lower your internal transaction costs. A few examples:
Exchange of information, documents, catalogues, and technical papers
Order placement, acknowledgment, tracking and changes
Self-service capabilities for suppliers such as purchase orders, bidding and payment history
Claim entry and tracking
Shipment tracking
Technical support
A commitment to an eCommerce platform may be one of the most important decisions a small business can make. With years of experience developing and deploying these systems around the world, Schaefer Marketing Solutions can help guide you through a cost-effective and successful eCommerce initiative.
