The Majestic Hope of Social Media
Dec 21st
This has been a strange year of growing pains for the social web — privacy issues, cyber-bullying, gurus galore, and technical failures seemed to dominate the headlines.
But there’s something amazing and wonderful ahead. Can you feel the hope and momentum building like I do? Here are three reasons to be excited about the next year of social media marketing and networking …
1) Creativity unleashed
We’ve spent the past few years establishing a technological foundation and distributing increasingly sophisticated smart mobile devices (I am including iPad in this category) and we’ve reached critical mass. At the same time, the cost of developing and distributing content has plummeted. Something incredible is about to happen. The competitive focus is going to shift. It HAS to. The battlefield will move from selling devices to unleashing them.
Have you tried this brilliant little game called Angry Birds? I got hooked on it a few weeks ago (damn that level 12) and this is the new standard for orgasmic creativity. The game is so stupid that you can’t let it go. You fling birds and blow up green pigs. Now why is it birds? Why not jars of peanut butter? Why isn’t it called Angry Corn Flakes? Isn’t time great companies joined in the fun?
By the way, this game cost $100,000 to develop and has brought in $8 million in revenue, one 99-cent download at a time.
This is the year we move from mindless smartphone apps to mind-blowing apps as the competition for attention reaches a global frenzy. Movies, television and online publishing are going to be more interactive, more personal and more exciting than ever. One of the most interesting developments is the level of innovation coming from the Third World.
Creativity has never gone out of fashion, but we are about to see something amazing stir in 2011 as the perfect storm of consumer access, social simplicity and technological ubiquity collide. 2011 is the Year of the Digital Idea.
2) New Voices, New Energy.
Social media marketing is rapidly moving from a siloed cottage industry to mainstream mojo. Thought leadership is transferring from a few pioneers pontificating about “the conversation” to both fresh young voices and big company professionals armed with statistics, budgets and the ability to integrate social media with television, games and movies. The blogospere is literally being flooded with new energy.
I see new blogs on a weekly basis and literally go “wow.” This is fresh. This is going somewhere. The echo chamber is crumbling.
I’ll give you an example — Steve Goldner (aka @SocialSteve). This guy is living it. He’s telling it. He’s carving his own no-bullshit path on his blog with his real business experience.
Christina “CK” Kerley takes no prisoners. She doesn’t just march to her own drummer, she’s creating a whole new parade as she forces us to think about B2B marketing in a new way. Jacob Varghese is taking some interesting routes in his new Binary Perspectives blog.
I also love all the new students coming on to the blogosphere who don’t know the “rules” and are writing these little neutron bomb posts that deserve to be read. These people also deserve to have a voice at the conference podium and I think we’ll see that begin to happen too.
3) A Focus on the Human Experience
There’s a lot being written about the isolation and bleakness that can come with a reliance on digital communication. Certainly there is legitimate aspect of that concern but I choose to celebrate the astounding opportunities to connect meaningfully and deeply.
I recently had one of my marketing students tell me that Twitter had changed her life. She is a music teacher and within a month of her first tweet, she had been invited by her new connections to perform at a festival in Austin, TX — a dream come true.
I hear those stories every single day. And sometimes I am the story — I’ve made more friends in the past two years than probably the last 20 combined. And I don’t mean Facebook friends. I mean people you would invite to stay at your home.
I was recently re-connected with somebody who used to be my best friend — in kindergarten! Carrie Bond and I had been separated by thousands of miles and decades of living our own lives, but we now have such a supportive and fun relationship again through Twitter, Facebook and of course {grow}.
The social web has this random, synergistic majesty about it. Too many focus on the growing pains. It doesn’t have to be an anonymous, snarky, Bieber-fied mind-muck. For the first time in human history we have access to free, instantaneous, global communication. This is a breath-taking opportunity our ancestors couldn’t even dream about!
What are you going to do with this power, with this amazing moment in technology, in history, in your life?
SEO success for your blog in 10 easy steps
Dec 16th
Now I don’t mean to be a buzz-kill, but SEO strategies seem to be multiplying like Justin Bieber fan sites. Does it make your head hurt? Well before you reach for the aspirin, read this guest post from the Genius Eric Pratum. In one post, he shows you a 10-step prioritized plan to improve the SEO for your blog without spending a lot of time or money.
Search engines help people find information outside of their networks, get exposed to new ideas, and answer questions that no one around them can. You might be seeing a lot of benefits from social media, but SEO cannot be overlooked. You need to strike a balance between engineering content and actually writing it. When trying to promote your blog, search engines can be a powerful way to bring you new, relevant readers and subscribers.
So with a little help from Ross Hudgens, I’ve put together this beginner’s SEO guide for bloggers. I’ve rated each step by importance and degree of difficulty. Here we go:
1) Site-wide keyword strategy
Difficulty – 2
Priority – 10
A sitewide keyword strategy helps you determine the emphasis of your blog. If you’re a social media blogger, you’ll have a certain set of high-level themes you discuss and use like: social media marketing, social media for business, and so on. If you’re a landscape photography blogger, you’ll have a different set.
Many of these keywords should be prominent on most pages of your site. This is part of what differentiates you in search from every other type of photo blogger that covers a slightly different topic and should be drawing in different types of searchers.
How to do it – Determine your most popular topics and generate a short keyword list around those topics. If you run out of ideas, try Google autocomplete, the Wonder Wheel, or the Google Keyword Tool. The more focused you are, the more focused searchers will be on what you write about.
It is important to note that you might pick topics that are extremely competitive in search because they’re too broad or too popular. Try to balance broad and niche appeal so that you have a chance to get new, sometimes peripherally interested, searchers while also being true to the core of your focus.
2) Meta tags, titles, and keywords
Difficulty – 6
Priority – 9
Keywords are the words and phrases most relevant to the topic of an individual page. In the “eyes” of an SEO bot, title tags are the names your pages.
Often, these are the same as the blog post titles themselves. Meta tags (just “tags” if you’re in WordPress) tell search engines what keywords from the page copy might be the most “on topic.”
For example, if you use the phrase “social media” several times on a page and then also use the meta and title tag “social media,” search engines take those together as an indication that your page is relevant to that. There is some debate about emphasizing meta tags, but it seems to be generally accepted that they are not significantly important to search engine rankings. Focus on copy & title tags.
How to do it – On a day-to-day basis, your individual post keywords will differ slightly from your sitewide keyword list. Use the same techniques we used in building your site keyword list: Google autocomplete, the Wonder Wheel, and the Google Keyword Tool.
After you have written your post, determine what keywords naturally pop out and use them in your title and meta tags. Then, from your keyword research, figure out how you can work in the most relevant keywords in the copy and tags. However, always keep in mind that you are writing for people first and search engines second, so don’t unnecessarily stuff the post with keywords. If you use a WordPress Thesis theme or a plugin like All in One SEO Pack, you can easily format the blog post title separately from the actual title tags, which is great if your keyword-rich title tag is not necessarily the most eye-catching blog post title.
3) Develop internal links
Difficulty – 3
Priority – 8
For most blogs, internal links are a good way for people and search engines to understand your subject matter and get access to older content. Internal links are generally links to older posts within the copy and/or archives or tag clouds in the sidebar.
How to do this – Try to reference at least one of your older posts each time you write something new. If possible, do this early in your post so that it is more prominent to readers and search engines. Also, make sure that your sidebars have archives and/or tags listed that are not hidden behind something like flash or javascript. While those can look pretty and sometimes entice humans to click further into your site, search engines can have trouble following these links if they’re not in standard HTML.
4) External link building
Difficulty – 10
Priority – 7
Search engines look at the number of external links to a page to help determine what should rank the highest. The more inbound links a page has, the more authoritative search engines believe it is. Link building can be accomplished in a number of different ways, but it is very important to note that getting links from sites that are relevant to the page they’re linking to is valuable, so no links to your Nikon 50D page from a recipe website please. And, getting a link with the right keywords in the anchor text is a big help, so shoot for a link that says, “Nikon 50D,” and not, “Click Here.”
How to do this – This can be a difficult maneuver but here are some ideas:
- Write great content. Write something amazing that others WANT to link to.
- Be controversial. Much like the recent SEO vs SM posts that drew lots of attention and therefore links, you can write about how all Nikon cameras are superior to all Canon cameras.
- Ask for links. Search out similar sites and give the webmasters a reason why it would be valuable to link to your site. One way to do this is to find out who links to sites like yours and go talk to those people.
- Be social. Search engines pay attention to pages that get lots of tweets, stumbles, and so on. Make it easy to share your posts.
- Guest post. This is time consuming, but often when you guest post on other blogs, you get at least one link back to your site, and how often would you guest post on an unrelated site? Not often, so you get a link from a relevant page, and you might get to choose the anchor text.
5) Create and cultivate social profiles
Difficulty – 4
Priority – 6
Be sure to feature you blog link on social profiles at Twitter, Facebook, LinkedIn, or whatever is relevant to your business. While you may not get credit for an external link, people actually use these sites a lot and you can generate a lot of click traffic, subscribers, and maybe even additional links. Also, know that search engines do count “social signals” (tweets, stumbles, and so on) in their search algorithms, so if your posts are tweeted about by influential people, you’re likely to rank slightly higher than posts that are not.
How to do this – Create profiles and add links from networks and other sites that are relevant to your focus. That could be MySpace if you’re a musician, Hacker News if you’re in the tech space, or a recipe website if you’re a chef. Be active on those sites and you’re likely to drive relevant traffic.
6) Image tags
Difficulty – 4
Priority – 5
Search engines can’t “read” images, so they need tags attached to them to let them know it’s a photo of a dog, a drawing of a car, or what-have-you. Tagged images can drive a ton of relevant traffic to your site from places like Google Images. I recently removed an image from my site that I felt did not represent what the page was about and lost nearly 500 visits per day as a result. That’s how much traffic I was getting everyday for a single image. For big-time bloggers, that’s nothing, but when your blog gets in the low hundreds or thousands of daily visits, that’s a big deal. Imagine if that image had been relevant to the page.
How to do it – If you’re in WordPress or a similar Content Management System, make sure that you put in relevant image titles, descriptions, and alternate text when you upload a photo.
7) Optimize pages again after you publish
Difficulty – 8
Priority – 4
You’ve posted your article. Your analytics now tell you what keywords people use to find that post. They also tell you what sites people come from to get to your content. When you optimize your web pages after-the-fact, you simply tweak content, tags, and titles.
It is very important to note here that many SEOs (and search engines themselves) consider it unethical to make major, non-contextual changes to your pages only in order to get them to rank higher. If the change you make streamlines how the page reads, removes superfluous keywords, or otherwise makes the page more valuable to readers though, you will be in the clear.
How to do it – Look through your analytics to see what types of traffic you’re getting for a page. Did you mention “social media” five times but are getting more search traffic for “social marketing?” Go ahead and change all of those instances to social marketing. Are you getting traffic from a motivational blogger? Adjust, re-arrange, or re-word the content to be more relevant to the topic on that linking page. Another option is to write new posts relevant to the referring keywords and sites you’re seeing in your analytics. But, never change the page simply in order to rank higher in search results. Always focus on making the page more valuable for readers.
8. Add Videos
Difficulty – 5
Priority – 3
YouTube is the second largest search engine in the world, and it’s owned by Google. In many of its search results, you may notice that Google (and other search engines) show videos very near the top of the page. Every one of these videos could be a YouTube video that has a link to your specific, related blog post if your videos are relevant to the search terms and tagged appropriately. At the same time, sites like DailyMotion and Revver have dedicated visitors that might be more relevant to you than YouTube viewers.
How to – Try video blogging now and then instead of writing blog posts. Use a service like PixelPipe or TubeMogul to syndicate these videos to several different sites. Use the same keyword descriptors for your videos that you would for a normal blog post. Think about transcribing the main points of the video to re-purpose this content in a written blog post.
9) Directory submissions
Difficulty – 9
Priority – 2
Sites like Yahoo! and Alltop host directories and lists of sites within particular niches. SEOs debate the value of being listed in a directory, but hey, it’s a one-time project and your site can get listed alongside other relevant, popular sites, it’s not necessarily a bad idea. In a past life, I was able to get a company blog listed first within its Alltop category, and as a result, nearly all of our traffic was driven through this one channel.
How to do it – There are directories and lists for nearly every niche you can imagine. There are also huge directories that house everything. It’s a good idea to get listed in a few of each. Some of them charge, so skip those for now. Search for your keyword + directory, follow the directions for each directory, and wait. Inexplicably, many of these directories take months to list sites.
10) Sitemaps
Difficulty – 1+
Priority – 1
A sitemap tells search engines where every page is on your site, how it’s laid out, and what pages have been updated. For large sites this is more important than for common blogs, so this might be one of the last things you do. However, once you set it up once, you will probably not need to go back.
How to do it – If you’re on WordPress, get yourself a plugin like Google XML Sitemaps. This will create the sitemap for you, and also submit articles to the search engines when new posts go live. If you’re not on WordPress, you’ll have to search around to see how easily you can get a sitemap created.
So there you have it! Ten steps to drive readers to your blog. Here are a couple of other ideas and resources:
- Write first and foremost for people.
- Search is an important part of the online marketing equation, but is neither a mindless, anti-human part nor the only part.
- Try to focus your posts on a single, narrow topic (eg. Twitter for animal shelters), but use relevant variations of that keyword.
- The narrower your keyword focus is, the less traffic you are likely to get. However, the narrower your keyword focus is, the more relevant traffic you are likely to get.
- Don’t overdo it on meta tags. If you do, it’ll look like keyword stuffing. Try to keep it to 5 tags or less.
- If you can’t figure out what your site should be about, chances are neither can Google or your readers.
- Link building can really suck up time. If you’re dedicated to being a great blogger, you’ll probably see the most value in writing great content that entices people to link. Asking for links will likely be less successful.
- The search engine marketing field is huge, and search engines keep their algorithms mostly secret, so be wary when someone tells you that they know for certain that one trick or another will boost your rankings.
- If you blog every day, give yourself five minutes to think about SEO. You will quickly learn what methods work for your site and what does not. Tweak, repeat, and soon, you will find that optimizing your content for search engines becomes second nature.
SEO tools, toys, and references:
- Google Keyword Tool
- All in One SEO Pack for WordPress. Scribe is another popular WordPress SEO option.
- Open Site Explorer – one of many tools to find who links to sites like yours.
- Google XML Sitemaps for WordPress.
- Google Webmaster Central – to see how fast your site is being crawled, if there are any problems, and more
- Good blog post with some more advanced ideas.
Eric Pratum is the social marketing strategist at his nonprofit marketing agency. Find him on his smart marketing blog or, even better, say hi on Twitter.
The Joy of Sex and Blogging
Dec 15th
I was in my favorite used book store this week and saw “The Joy of Sex.” You know, I’ve always been too embarrassed to even pick that thing up in public but I did start thinking about this element of “joy.” That’s a word that has been a big part of my life but it hasn’t always been that way. With the fresh start of a new year upon us, I thought this story might give you some energy and inspiration …
About 14 years ago, I was fortunate to attend a masters degree program for applied behavioral sciences led by a wonderful man named Robert Crosby. He is the closest thing to a human Yoda I have known.
Although I loved the program, it was just one more thing piled onto an overwhelming schedule. I was raising two active kids, surviving an intense career overseeing global brand initiatives, and was being consumed by a charity project that had under-delivered on the resources I had been promised. Now I had to deal with classwork and a thesis too. The stress and anxiety were taking a toll mentally and physically. Even getting away didn’t seem to help. It would take me at least two days to start to wind down.
Somehow this situation came up in a lunch conversation with Bob. He just shook his head and looked disappointed in me. I felt a little defensive. “Well,” I said,, “Isn’t being stressed part of life these days? If you aren’t feeling anxiety all of the time, then what DO you feel?” He looked at me with his wise blue eyes and without hesitation replied, “joy.”
This really knocked me off center. I didn’t know how to respond because I had never even considered this as a possibility before. What would it be like to live a life where your predominant feeling is joy? From that moment on, I wanted to find out.
This one conversation inspired me to re-evaluate what I was doing — and why I was doing it — on a daily basis. To live in joy. Isn’t that a wonderful possibility?
As I approached new decisions in my life, I would filter options based on whether they would create more joy or less joy. I discovered that many of my decisions had been toxic. Something had to change.
The biggest challenge was learning how to say “no,” even if it hurt my career or was politically unpopular. You can probably relate! How much stress in your life is caused by getting into responsibilities you really don’t have the time or passion to achieve?
I reflected that my life was dominated by sucking up to unethical people I didn’t respect, spending time in endless meetings, and squeezing into the middle seat of one more delayed cross-country flight. I had a hard time approaching these activities with a joyful attitude. I wanted to have more balance with activities that brought real meaning — not just status — to my life.
So I made some changes. By trying to live in a way that enables joy, over time I have created a much simpler, centered, and probably healthier lifestyle. I’m a work in progress and still have my irritable days like everyone else (even Bob!) but at least I’m self-aware and mindfully self-correcting.
Here is something that creates an incredible amount of joy: blogging. If you have been a regular reader here you probably already sense that.
Sometimes I KNOW something I write is going to make you think and delight you. I can’t wait to publish, can’t wait to see what you have to say about it. Writing for you, tending your comments and really getting to know you is the best job I have ever had. Even when you disagree — maybe even take me on – I just smile and think, “Yeah, you tell ‘em. Way to be strong.”
We’re all in this together. Yes, we want to {grow} but maybe we can also do it in a way that leans toward joy. Thank you for being a very, very big part of the joy in my life!
Now … maybe I should go back and buy that book when nobody’s looking : )
Tell me now … how are focusing on joy in your life?
LinkedIn: A goldmine of business opportunity
Feb 3rd
This is the third and final (for now) personal case study on how the social web delivers unexpected business benefits. This story features LinkedIn, a powerhouse generator of business connections.
Making connections
I’ve made some of my best business contacts through LinkedIn Group Q&A forums. One example is my relationship with Dr. Ben Hanna, now VP of Dex Interactive. In a casual response to one of my answers in a forum, he mentioned that he was documenting his company’s progress on social media marketing month by month. I thought this was fascinating and asked if I could feature him on {grow}. This led to a number of articles which remain some of the most popular posts I’ve done. Ben and I have continued to support each other on various web-related projects.
Human Resources 2.0
Second example of a business benefit: One of my customers was looking to hire a new technician with highly specialized skills. I suggested doing an advanced search on LinkedIn using the zip code (to narrow the location) and keywords indicating the skill set. He followed my advice, identified three viable candidates and he just hired one of them. I helped my customer with an important personnel issue in one 60-second phone call!
New customers
Another example led to a direct business opportunity. An account executive from GIS Planning read some of my answers on a LinkedIn Group Forum and became curious enough to click my icon, which took her to my website … which took her to my Twitter account … and my blog. Of course I had not connected to her directly at this point but that was about to change.
After a couple of months, she called me up out of the blue: “Mr. Schaefer, I’ve been reading your comments on LinkedIn, Twitter and your blog and I’m convinced you are the voice of marketing we need for or company. Can you take on a new account?”
Well, THAT was a nice surprise!
This led to subsequent phone calls with her executive leadership and it resulted in a business partnership with GIS Planning, an amazing company that produces software for economic development institutions. It pulled me into a whole new industry and allowed me to learn from some wonderful marketing pros. And, it has helped my bottom line, which is what this is all about, right?
So let’s see how this real-world experience relates to my formula for creating business benefits on the social web:
Connections + Meaningful content + Authentic helpfulness = Business benefits
- By being active on LinkedIn forums, I was building important new business connections. In the GIS case, I didn’t even realize it.
- The content Ben Hanna provided spurred dialogue and cooperation between us. Meaningful content in the form of LinkedIn Group answers provided enough value for GIS to take action to learn more about me. Meaningful content comes in many forms!
- When I was participating in the forums, I was genuinely offering help with no intent that I would get anything out of it. Similarly, I enjoy supporting Ben’s projects becuase I always learn something and I truly believe in his vision.
I believe this formula represents the core value of the social web — providing an opportunity to use your life’s blessings to connect to others in a meaningful way. We are living in a historic moment. We are the first generation to have access to free, instantaneous, global communication. If you use this gift well, the benefits can be astounding.
Don’t you agree?
This is the third installment of the unexpected benefits of the social web. You might enjoy these other articles:
Part 1: How to become a CMO in 10 tweets or less
Part 2: On Twitter, even casual connections can lead to business benefits










You’re in marketing for one reason: Grow.
Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here.
-Mark Schaefer

