Do you wake-up with Facebook? (Most do!)
Sep 27th
Has Facebook replaced the morning newspaper and cup of coffee?
According to the latest data from The Social Habit, American social media users 12+ roll out of bed and check Facebook … and another survey question confirms that about the same number check it out right before they go to sleep!
As you can see in the chart above, nearly 30% of Americans who use social media check out YouTube in the morning and more than 20% read message boards, blogs and Twitter.
This is just the tip of the iceberg of some of the amazing data Edison Research has collected and displayed in the new Social Habit report. The survey looks at detailed social media habits and usage levels across demographic categories and includes other questions such as …
- Is the usage of social media platforms such as Facebook, Google Plus and Pinterest going up or going down?
- Trends regarding clicking links, social sharing and other online habits.
- Social media versus other types of recommendations and the influence on purchasing decisions.
- Where people are getting information about their favorite brands.
- Critical links between social media and expectations for service response.
And there is so much more. This is incredibly important and impactful research because it isn’t your typical social media survey of “my blog readers” or “magazine subscribers.” It was completed by Edison Research, one of the most respected research firms in the world.
When I first saw the first cut of the information that is going to be available in this report, my reaction was “WOW. This is mind-blowing.”
There’s still time to subscribe to this edition and also to connect with myself, Jay Baer, Tom Webster and Jason Falls on an October 11 webinar discussing the results. This is a great value that even small companies and solopreneurs can afford. I’m not prone to the use of grandiose adjectives, but this truly is the most valuable piece of social media research I have seen. And I hope you’ll take advantage of this opportunity to create competitive advantage for yourself and your company!
Study shows social media usage surging at large companies
Sep 2nd
The University of Massachusetts released its annual survey of social media usage at Fortune 500 companies and the trend continued to heat up, although these mega-companies continue to lag INC 500 companies, non-profits and universities in their application of social media to marketing efforts.
In the past year, these business giants have increased their adoption of blogging by 5%, their use of Twitter for corporate communications by 11% and their use of Facebook pages by 8%.
The 139 corporations with blogs come from 54 of the 71 industries represented in the F500. The industries that blog the most are Telecommunications, Banking, Specialty Retail, and Utilities. The 17 industries with no companies blogging include Forest and Paper Products, Railroads, Tobacco, Toys/Sporting Goods, Real Estate, Building Materials/Glass, Trucking and Waste Management.
66% of the F500 are now on Facebook, an 8% increase since last year. Eight of the top 10 companies (Exxon and Berkshire Hathaway do not).
The use of Twitter surged by 11% in 2012. 73% of the F500 have active corporate Twitter accounts with a tweet in the past thirty days.
Last year, 31% of the F500 had neither a Twitter account nor a Facebook presence. This year that number has dropped to 23%.
For the first time, the university looked at YouTube and Pinterest. 62% of the F500 had YouTube accounts and 11 companies {2%) had Pinterest accounts. Companies with Pinterest accounts: General Electric, Lowe’s, Starbucks, Nordstrom, Whole Foods, Bed Bath & Beyond, Dollar Tree, Dillard’s, American Family Insurance Group, Eastman Kodak, and Live Nation.
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While we’re on the topic of data, I wanted to remind you that time is running out to purchase the discounted package of the new research from The Social Habit. This affordable, cutting edge research will uncover topics such as …
- How Facebook, Twitter and other social networks impact buying decisions
- Customer Service expectations and preferred channels in social media
- How social media affects other media consumption
- What people pin on Pinterest–and why
- What kinds of content people expect from brands and companies
- Social media behaviors and expectations associated with food brands, restaurants, financial services companies and more
Friday September 7 will be the end of early bird pricing … it’s $297 until then, then it goes up to $347.
There is a package for every company budget. Find a package for your business here.
Social Media ROI — Not just for the big companies
Aug 2nd
I don’t think I’ve ever given a speech, conducted a workshop, or taught a class where the “social media and ROI” question has not come up.
So it was not entirely surprising when many of the suggestions to the Social Habit Research Project focused on measuring the value and relevance of social media marketing. Last week, you’ll recall Edison Research announced a major initiative to distill the statistical truth behind social media trends and announced an invitation for anybody to submit a question to a national research project.
The three winners were announced yesterday by Edison and “measurement” was a distinct theme.
Rhonda Hurwitz‘s winning entry is a great example of the need that businesses of every size have to explore this topic. Rhonda has been a long-time {grow} community member and is an independent consultant helping companies leverage inbound marketing principles. Her question was,
For me, it always comes down to figuring out how to connect social media usage or activity to revenue. I would ask “have you ever bought a product or service due to a social media interaction” … “have you ever recommended a product or service to others via social media?”
For Rhonda, the standard “guru” answers just aren’t good enough any more. “One social media thought leader says that when someone questions social media ROI, a unicorn dies,” she said. “Another says, ‘what’s the ROI of your mother?’ Well, I love those quips, and I am a true believer … after all, the majority of my own business comes from social media … but in business, I need a better answer.”
“The perfect way to connect the dots doesn’t seem to exist yet … for the little guy, anyway,” she said. “But I keep looking. That’s why The Social Habit caught my eye. To me, the next stage in our profession has got to be finding a better way to use all the data we have at our disposal to prove value. In my world, that is revenue and topline sales growth.”
I think Rhonda’s views reflect a lot of our frustrations. I’ve expressed some pretty strong views on the topic of social media measurement and I am really psyched that through this study, we are going to have a lot more actionable results, statistically-valid data, and meaningful insight to work with.
Get your business on board NOW!
The best thing about this project is that companies of ANY SIZE can gain access to game-changing social media research and I hope you’ll jump on board, too. Becoming a Social Habit member provides access to exclusive quarterly research reports that include:
- A demographically weighted/balanced online survey of 3,000 US social media users, 12+
- Approximately 100 pages of proprietary information about the state of social media
- More than 50 easy-to-use, impactful charts and graphs
- Valid, statistically significant answers to the most pressing social media questions
- White paper summary, including actionable recommendations and insights for companies
You can get all of this for just $297. In the immortal words of John McEnroe, “Are you kidding me?” That is an incredible bargain that every business — any person — can afford. Find out more here!
There are other packages available that include exclusive events and consulting opportunities with myself, Tom Webster, Jason Falls and Jay Baer. Probably the most valuable and distinct offer from this new venture is the ability to leverage the powerful capabilities of Edison Research to create CUSTOM questions for your business — for under $2,000!
I hope you’ll help support this research and become involved in our movement to find social media truth. From time to time we’ll ask for your input and maybe next time your question will help make social media research history.
Disclosure: I am an adviser on The Social Habit Project.










You’re in marketing for one reason: Grow.
Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here.
-Mark Schaefer

