@markwschaefer
{grow}
  • Home
  • You
    • Are we a fit?
    • Reputation
  • Us
    • Mark W. Schaefer
    • Client List
  • Services
    • Consulting
    • Instant Marketing Advice
  • Media & Publications
    • Mark Schaefer’s Books
    • Teaching
    • Speaking
    • Free Resources
  • {grow} Blog
  • Contact
    • Contact
    • Press Inquiries

Posts tagged sociology


Number one social media trending topic: ANXIETY?

Jan 17th

Tweet

18 comments

I was reading Ross Dawson’s excellent blog on media trends and was entranced with a visualization he developed (with Richard Watson) on future trends.

Along with the usual trending topics of urbanization, gentrification and a power shift to the east was “anxiety.”   Anxiety as a trend?

This struck a chord, especially during a week where every critical technology in my life malfunctioned!  What are the ways technology is contributing to growing levels of anxiety in our culture?

• Paralysis

Last year I was in the hunt to buy a new digital camera. On top of the millions of combinations of brands and features, there were an incredible number of purchase options.  And sorting through hundreds of consumer and web reviews –supposed to make things easier —  seemed impossible to process.  Many consumers faced with a similar amount of information simply shut down — they are afraid to make the wrong decision. Decision paralysis that comes with too much information is a real issue.

• Complexity

I just bought a new computer. It took me three weeks to move the software, settings and files from one computer to the new one. This involved multiple phone interactions with various software companies, finding licence numbers that required a magnifying glass to interpret and manipulations of servers to get all of my applications to work together again in harmony ( which has not happened).  Just setting up this basic business functionality was difficult and time-consuming.   While individual applications may make life easier in the short-term, the complexity and fragility of technology systems is making life increasingly stressful. Which also leads to …

• Impact of Gentrification

What if I did not have the underlying experience with technology to make this all work?  There are two speeding trains heading straight for each other — the increasing number of senior citizens and the increased complexity of technology.

• Vulnerability

We are becoming increasingly vulnerable to Internet attacks as our dependence on web life-tools increases and the analog method of doing things becomes obsolete.  Don’t buy that?  Try getting by for one week without email.

• Ubiquity

Undoubtedly the Orwellian vision of “Big Brother” is coming true. Technology companies may soon know more about us than we truly know about ourselves. What are the implications for how we live our lives when every movement, and every mistake, is recorded for posterity?

• Rate of change

Technology moves in dog years.  If you un-tether for a month, it’s like missing seven months of technological advancement.  The answer to staying on top of things?  Never un-tether.

Before you beat me up and point out all the wonderful benefits of technology (including this dialogue) I’d like to leave you with this thought.  Two hundred years ago, the pressure to keep up with technological change was not even a human consideration. Life pretty much went on as it always had,  and our mindset was that it would continue that way forever.  Mankind lived a rural life dependent on friends and family, weather and livestock … as it had for centuries.   There was no “app for that.”

Genetically, we are cut from the same cloth as our pioneering ancestors.  What are the implications for having a constant imperative in our lives to understand, assess, deploy and maintain our digital selves?

futurist, sociology

Love notes from the social web

Jan 15th

Tweet

6 comments

A lot of social media content elicits “rants,” “vents” and snark these days.  But today I am overwhelmed by the positive feelings flowing from the blogosphere.  Let me back up a step.

This has been a difficult couple of weeks. I have been very sick, had a string of daily technology disasters, and the perfect storm of critical customer deadlines.  By today I am exhausted.

Then this amazing thing happened.  I started getting all of these little “Follow Friday” love notes.  About every 10 minutes or so my computer would “ping” with an unsolicited little ‘atta boy. I think maybe 30 or so floated in with very touching and generous sentiments on many of them.  How did you know I needed this today?

Did you ever think we could live in a time when you could get 30 love notes from people you’ve never met?

Even more important are the growing friendships I am developing with you. When I see your comments on my blog, tweets or Facebook posts, I get a smile on my face because I think of the special relationships I’m developing with so many people, and it has been so powerful and unexpected.

I began on Twitter eight months ago. In that time I have:

Collaborated on videos, articles and books with Rebel Brown, Ben Hanna, John Bottom, Jamie Wallace, Robin Frank, Shane Mac, Neicole Crepeau, Kimmo Linkama, Jayme Soulati, Anne Giles Clelland, Jenn Whinnem, Venessa Miemis, Nancy Scott, Rebecca Denison, Michael Winn, Jeremy Victor and Steve Farnsworth.

Started working on customer projects with Steve Dodd and Jeremy Floyd.

Donated to charitable causes with the inspiration of Danny Brown, Billy Mitchell and Kacy Maxwell.

Created a video (you’ll see it soon!) with Michelle Chmielewski.

Wrote a case study with Nathan Dube.

Provided potential new business opportunities to Trey Pennington, Nitin Gupta, Tim Knight, Stuart Mease, Lisa Foote, Michele Linn, Rebecca Renner, Christina Kerley, and Rebekkah Hilgraves.

Received new business opportunities from Nathan Egan, Lisa Worley, and Leil Lowndes.

Worked through problems on phone calls and meetings with Jason Falls, Dianna Huff, Olivier Blanchard,  Joseph Fiore, Christina Kerley, Gavin Baker, Karl Yeh, Dean Holmes, Jen McClurg-Roth, Dan Levine, Sidney Eve Matrix, Gregg Morris, Bill Sledzik, Jennifer Yeager and many others.

In less than a year, there been nearly 2,000 comments on my blog from hundreds of people.  Thank you so very much.

If you’re not on the list and we’re connected, it’s just a matter of time until we find some way to work together.  Let’s make it happen!

Thanks for making {grow} the greatest community on the social web.

P.S. I’m sorry if i missed somebody. Remind me and I’ll add you to the list!

business relationships, financial impact, personal brand, sociology

Does Amanda Chapel matter?

Jan 3rd

Tweet

56 comments

 chapel montage

 The mysterious, mean-spirited, self-proclaimed “strumpette” Amanda Chapel is the most divisive personality in the social media movement.  She relentlessly shoots poison darts at nearly every voice of authority on the social web.  It’s typical for her to characterize many of her A-List blogger targets as:

  • “Baby babble”
  • “Full-on non-stop shameless surreptitious sleaze”
  • “The cacophony of dopes”
  • “Sacs de douche”
  • “Self-important fatuous boobs”

… and worse. But her commentary can also be positively brilliant, insightful, and hilarious.  There is no humor so sublime as pomposity pricked.

All this venom sometimes leaves me wondering if she’s a just a pesky mosquito annoying everyone at the social media picnic or if she is having a meaningful impact on the evolution of the social web.  Does Amanda Chapel even really exist?  Does she matter?

I decided to ask her these questions myself.  Here is my interview with Amanda Chapel, which was conducted last week via email (I added the hyperlinks):

 

MWS: You are one of the most reviled personalities on the blogosphere. Why are you so mean?

AC: Actually, that’s two separate questions.  With regard to “reviled,” I am/we are anti the general Web2 Cluetrain commie crap.  We poke at the movement’s weakest links.  We show their Golden Calves for what they actually are, i.e. self-serving buffoons.  That said, we also take no prisoners.  As such, we lay claim to, and inspire, the inverse of the movement’s immature passions … as does anyone who thinks critically … as does any skeptic who refutes a bogus pseudo religion.

As to “mean,” I am cutting.  Satire and mockery are biting at their best.  Poignant is poignant.  It’s smart and often cuts through the clutter.  I also believe that the “David Letterman Beat It To Death School of Comedy” is VERY effective and resonates.

 

MWS: So you refer to yourself as “we.”  This begs the question, are you real?  Are you even a woman?

AC: The identity issue is so old and tedious frankly.  It’s been asked and answered SOOOO many times.  Sadly, it keeps coming up because the nature of the SMedia crowd tends to be literal minded. Brian’s interviews with Bill were pretty explicit.*

“We” means a group represented by a single brand.  Asked and answered.

All to say, you can call me Amanda Chapel.  That’s what we are.

MWS: One of your biggest criticisms is that many of the A-List bloggers don’t have the business experience or credentials to have a voice of authority in this space.  Why are you different?  Why should we listen to you?

AC: I’m not selling anything.  I’m questioning.  Those two things are NOT on equal footing.  “Doubt” is not about credentials, per se; it is about the strength of the argument.  That said, we stand on what already exists.  The core of our system/Union is NOT enthusiasm; it’s rationalism.

MWS: What is pissing you off the most these days?

AC:  Most?  That’d be Liz Strauss, Brian Solis, and Deepak Chopra.   Ironically, as more light has been shed on the ethereal emptiness of the movement, its “evangelists” have gotten bolder and strident.  They’ve become irrepressible caricature.  It’s like watching amateur Benny Hinns whistle on the way to the bank, having only increased their flocks after being busted on 60 Minutes.  Arrrgh.

MWS: You have been one of the most visible voices of dissent for several years.  Have you made a difference?

AC:  Many say I have made a significant difference.  Frankly, I’m not so sure.  I think I’m more of a catalyst than a direct agent for change.  Our outrageousness with Strumpette,** etc. made it safe for critical thinkers like you, Bill Sledzik,  Sean Williams,  Joel Postman,  Ike Pigott, et al. to occupy the middle.

MWS: Do you have plans to ever shed the Amanda Chapel character or are you in it for the long-haul?

AC:  I think the character is only good as long as our argument is relevant.  Let’s put it this way: most of the failure of Cluetrain, etc. is pretty basic.  But it is a bubble that sadly continues to grow.  However, the FTC, Congress and business are waking up.  I’m certain when the bubble breaks a new canvas will present itself.  I’m pretty excited about that actually.  It’s long overdue.

MWS: So far I have not been the target of your fury.  What would I have to do to have you take a crack at me?

AC:  We’ve seen you slip on occasion.  But that’s rare.  To REALLY get our attention, I’d think you’d have to have had a serious head injury.

______________________________________________________

The title of this post is “Does Amanda Chapel Matter?” so I’ll offer an opinion.

One of the most disturbing aspects of power and the social web is the herd mentality.  You’ve seen it.  If Chris Brogan, Guy Kawasaki or Jeremiah Oywang burps, it is tweeted 900 times.  That burp gets repeated and codified by other bloggers and soon, it becomes a marketing tenet, a “rule” for social media marketing.  That’s called “group think” and it is DANGEROUS.  Maybe we should call it “burp think.”

It is difficult to have an impactful, dissenting voice in this arena.  It’s like yelling for the opposing team at a home Steeler game – You won’t be heard and you’ll probably be squashed.

But Amanda gets through.  She often pisses me off.  She’s shrill, offensive and sometimes even flat-out wrong … but her message GETS THROUGH.  We need that dissent. Even her detractors should admit we need it.  Some of the most important and effective dissenters in history have been anonymous “characters” and maybe that’s what we need to rise above social media’s sycophantic mind muck — a voice who doesn’t play nicey-nice all the time.

I think Amanda matters.   What about you?

* This refers to a 2008 series of interviews of Brian Connolly by Bill Sledzik.  In this interview, Connolly disclosed that the idea for the Amanda Chapel character started while his friends were watching a basketball game. The idea for the “blog of naked PR” was born, complete with an Amanda Chapel backstory. Between 4-7 people have sustained the Chapel character and signed a non-disclosure agreement. “Amanda” would not disclose the identity of the person or persons who answered these questions.

**Strumpette was the Amanda Chapel blog which was discontinued in 2008. 

branding, ethics, social media, sociology

The social web is starting to feel like high school

Dec 30th

Tweet

39 comments

breakfastclub01

A while back I wrote an article about the fortress-like tendencies of the A-List bloggers and the sycophants who follow them. I compared it to an exclusive country club.

But as I’ve reached a wider audience and gained more experience on the social web, I’m learning that some of the online behaviors deserve even less credit than that.   A couple of anecdotes:

  • Last month I met with a high-profile blogger/speaker who said he had been “black-balled” by those following Chris Brogan (not Chris himself) because of disagreements he lodged with the uber-blogger.
  • Another top blogger told me conference speaking invitations had dried up since he criticized fellow A-list bloggers
  • I recently politely disagreed with a number of high-profile folks … who promptly “unfollowed” me on Twitter
  • One follower implied I was chauvinistic because I had more men than women on one Follow Friday tweet
  • A nasty and unprofessional online fight recently erupted between East Coast and West Coast factions over the issue of social media credentialing.
  • Recently, a well-known social media pundit named me as one their favorite bloggers.  One of my followers said she now had a “moral dilemma” of whether to follow me or not because she did not like the other blogger.

Pardon me folks, but doesn’t this sound a lot like high school?  Or worse.

The petty politics of every day relationships are exacerbated on the social web because we are making very limited assessments of people based on their written words. People seem quicker to judge, and harsher in their reactions without thinking about the real live human beings behind those little icons.  I’ve been guilty too.

In the end, I can only be accountable for myself.  The social web mantra of  “authenticity” and “transparency” is a load of crap.  Nobody is truly authentic. Nobody is truly transparent.  Nor should you be!  However, there is an urgent need for civility, tolerance and honesty in this space.  I’ll try my best to walk the talk in those areas and if this makes any sense to you, maybe we can support each other and make the change together.

Thanks for hanging in there through the rant.  You may now return to your social media high school home room, wherever that may be.  : )

Community alert: Sean Williams, a regular contributor to {grow}, pointed out this timely WSJ op-ed piece  on the subject of social web civility. Which was a civil thing to do.
Related Posts Plugin for WordPress, Blogger...
business relationships, personal brand, social media, sociology
123»
  • Subscribe

  • Welcome to {grow}

    You’re in marketing for one reason: Grow. Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here. -Mark Schaefer
  • Follow Mark

    Follow Us on FacebookFollow Us on TwitterFollow Us on LinkedInFollow Us on YouTubeFollow Us on RSS
  • Book Mark to Speak!

  • Groups We Believe In





  • Search

  • The Categories

  • The Archives

    •  2012 (29)
      • February (3)
      • January (26)
    •  2011 (274)
      • December (24)
      • November (22)
      • October (20)
      • September (25)
      • August (25)
      • July (21)
      • June (27)
      • May (27)
      • April (20)
      • March (23)
      • February (24)
      • January (16)
    •  2010 (223)
      • December (18)
      • November (18)
      • October (19)
      • September (19)
      • August (17)
      • July (17)
      • June (15)
      • May (18)
      • April (19)
      • March (21)
      • February (24)
      • January (18)
    •  2009 (190)
      • December (21)
      • November (17)
      • October (22)
      • September (21)
      • August (27)
      • July (30)
      • June (15)
      • May (26)
      • April (11)
RSS Feeds
Top | Copyright © 2012 Schaefer Marketing Solutions: We Help Businesses {grow}