Posts tagged the tao of twitter
Twitter through a fresh set of eyes
Nov 22nd
I’ve been very fortunate in that my book The Tao of Twitter is being used as a text in at least 40 universities and I recently had an interesting experience when I got to sit in on a class that had read and was discussing the book.
It was fun seeing Twitter again through the fresh eyes of these students. Here are excerpts from some of the student papers as they experienced Twitter for the first time. I also wanted to help them out by giving them some link love to their own student blogs so check ‘em out!
Ren Yi – “Mark Schaefer uses conversational tones and easy reading format to write the book, which makes it very easy to read, especially for someone whose first language is not English, just like me. In fact, I am very inspired by the book since I was not a big fan of social media before I took this social media class. I am definitely amazed by how business can be done and how professional relationships can be formed over Twitter and I hope I will accomplish those later. But now, the most important thing for me is to have a good start on the Twitter journey.
“The reason I wasn’t a big fan of social media is because I think the information on there is too personal and all about some random stuff. It never came to my attention that we should intentionally manage our accounts toward the professional direction. Now everything seems clear to me and that I should really post on a variety of topics which interest me and engage with people by reading and responding to other people’s posts.”
Morgan Neal – “I am mostly a self-taught Twitter user and the only part I have not used at all is the list feature of Twitter. I am still finding it daunting to even begin the list process. However, Tao of Twitter’s step-by-step guide and helpful hints on how to effectively use lists to boost followers and credibility as a “tweeter.” I am challenging myself to learn how to utilize this feature to provide more meaningful content to my followers.
“The part I enjoyed most was how Mark shows how his connections formed through social media and then how those connections built more connections that led to a job in Paris. Who knew?
“Although I still probably include too many personal tidbits, with The Tao of Twitter to go back to and reference I will be able to more effectively use it to network for my future career.”
Maggie Wallace – “I have been a regular user of Twitter for over three years now. However, it wasn’t until I read The Tao of Twitter that I realized the power and influence a person or a brand can gain by using Twitter.
“There were two particular phrases that stuck out to me: “Authentic Helpfulness and Meaningful Content.” While yes, a brand can use Twitter to gain followers, they will not see any return on their influence unless they use that account to connect with others on a personal level. Even simply “retweeting” a follower makes them feel more special and more connected to you.
“The anecdotes of authentic helpfulness Mark uses throughout the book are truly inspiring. Making one genuine connection through Twitter can cause a snowball effect and create strong personal and professional connections.”
Lauren Mackey — “The Tao of Twitter opened my eyes to something I had thought about, but was never able to put into words — The real purpose of Twitter. This helped me discover the reason why Twitter has become such a big part of my day — it is unlike any other platform in that users share constant, easy to read content with each other and connect with people all over the world.”
Meg Foster – “I will admit it: I have had trouble keeping up with my Twitter account. I always seem to be on Facebook, and Twitter is just something for me to pass the time while in line or some other event that requires waiting. I read the witty things other people have to say and I enjoy checking up on the news. But as far as my personal tweets go, I believe I have less than 50. And that includes the responses I have made to other people. I have trouble composing a tweet. Let me rephrase, I have trouble composing a tweet that other people care about.
“Although I may not be very good at it now, I believe that reading The Tao of Twitter was a huge step forward into the Twitter world. I feel that now that I have Schaefer’s insights, I will be more likely to use them in the upcoming weeks. Hopefully, these tips will help me feel more comfortable so that I am able to get my message out among all the clutter.”
Ashley Harris – “The Tao of Twitter changed my mentality and thought process. Now when I am on Twitter, I think about every message before I tweet it because I know that there could be a brand or company viewing me as a possible consumer or candidate. Therefore, watching what I tweet and tweeting valuable information can possibly benefit me and a potential company in my future.
“This has completely transformed my view about social media and how to use it to benefit myself as a potential employee to organizations in the future.”
Matthew Busby – “It took me a while to get into the Twitter scene because, like most people, I did not see the benefits of it. I was completely wrong. The main thing that I can take away from this book is that how different my mind set is about Twitter for my future career. I need to stop thinking like a college student and I need to begin to understand that what I follow and who follows me actually does matter.
“Since reading this book, I began to follow people who I deem important in the social media and advertising world. The main thing I have noticed is that those major companies and influencers will actually follow me back. I am able to see them and they are able to see me. These followers have also told me that my blog could be beneficial to my career if I keep it up. They are actually reading my content and the best part about it is that I am getting feedback from people who never knew I existed.”
Shannon Drew – “While reading The Tao of Twitter, I experienced a lot of “a-ha” moments. I had created a Twitter account about a year before I read the book and I never understood the appeal. When I sat down to read the book, I finally got it. Twitter is an excellent medium to connect with others from around the world. As short as 140 characters seems, Mark taught me that a tweet can convey so much meaning.
“Reading The Tao of Twitter is the reason I have immersed myself in this medium. I now understand the benefits I can receive from Twitter, and know that I have to put in some work in order to receive them!”
(Many thanks to Dr. Courtney Childers of The University of Tennessee for the assist with this article!)
Everything you wanted to know about Twitter Chats
May 8th
I’ve been very active on Twitter for about four years now and I would say the aspect that has changed the most in that time is the explosive popularity of Twitter Chats. Twitter Chats have become an important networking and sales tool. In fact, you can even make money off of Twitter chats. So let’s take a deep dive into this important social media trend.
The idea behind a Twitter Chat is very simple. A group of people with a common interest gather together at a designated time to share ideas and discussion. The chat is united by a “hashtag” so that all can follow along. For example, #CMChat gathers people who are in the country music business and #CookingChat brings together cooking enthusiasts. There are chats for every imaginable interest and the list is growing all the time.
There are several powerful benefits of chats:
- Chats are a great place to learn and exchange ideas with like-minded individuals from around the world.
- It is an excellent place to meet interesting new contacts. When you find a chat that you like, it would be a good idea to follow these individuals and perhaps even create a list of the chat members.
- Chats are a great place to gain awareness for your own brand and ideas.
- Participating in chats creates connections and content that can enhance your personal influence.
- A company, brand, or individual can establish a voice of authority by creating and leading a chat.
- Chats have become so popular, some companies are paying advertising fees to sponsor them. Yes, you can make money from a Twitter chat!
So how do you get started?
The first thing to do is find a relevant chat. The best way to keep up with this dynamic list is to google “Twitter chat schedule” and you will find a detailed list of chats by subject, day, and time. It will also list the leaders of the chat and provide a link to the most recent session.
Once you pick your chats, there are a couple ways to participate. First, follow the people who run these chats and get their updates on upcoming chats. When the chat is scheduled to happen, you can search for the designated hashtag in Twitter. The best way to follow along is to use a free service like TweetChat or TwitterFall, platforms specifically designed to enhance your Twitter chat experience.
A word of warning: On the most popular chats, the tweets may be coming at a furious rate! It can be challenging to follow when there are concurrent conversations occurring.
Participation is key for reaping the benefits of Twitter chats. Ask and answer questions, add insight, discuss. These are usually very open and friendly forums, so don’t be worried about posting a “stupid” comment or question.
Many times, there are pre-determined questions and the moderator will pose these in the form of this example: Q1 What is the best way to get value from a Twitter chat? Participants answer accordingly: A1 One idea is to participate actively and help newcomers.
Creating your own chat
Hosting your own chat can be a fun and rewarding way to create community around your ideas and subject matter. Let’s walk through the steps of creating a new Twitter Chat.
Set-up
First, I would want to secure a descriptive hashtag. At www.Twubs.com you can see if your hashtag has already been taken and secure one for your chat.
Once you have a unique name, it would be a good to reserve a Twitter handle for the chat.
To promote the chat, you may want to create a homebase on Facebook, LinkedIn group, or blog where you can make announcements and post completed conversations.
You’ll also need to pick a time and regular date for the chat. Every Monday? The second Tuesday of the month? Find a date that fits your schedule because as the moderator, you are creating a long-lasting commitment to your community. Some chat communities have co-moderators, or even shared responsibility among all the members.
Planning the content
In preparation for your first chat, you’ll want to personally invite a few friends to get the momentum going. Create enough topic questions ahead of time to propel at least 30 minutes of chat. Involve your community in choosing topics and questions. Other chats are just free-flowing with no assigned agenda. It’s just a place to meet and touch base.
Many chats feature special guests who help answer questions and engage with participants. So for example, I have been a guest “speaker” on book chats, marketing chats, and leadership chats to name a few. If you are asked to be a guest on a chat, be sure to have the prepared questions ahead of time so you can get ready with a at least a few tweetable responses. It can be quite challenging to keep up with the pace of conversation with coherent 140-character responses!
Post-chat and promotion
As the moderator, you are creating some very valuable, shareable content so be sure to capture this. There are several free platforms to do this including ChirpStory and Storify. You can post this content on your Facebook or blog and then promote this content to attract new members.
Promoting a link to your homebase in industry publications, social media outlets and related forums is another way to find people who might be interested in the topic.
Another best practice is to email a transcript to your community members after the chat. This will serve as a reminder of the next chat and also keep people in the loop even if they miss the event.
During the chat, everyone participating will be tweeting with the hashtag in the tweet. Just the act of having the chat is a great way to promote the event. I’ll often pop into a chat when I see an interesting hashtag pop up. As long as you stick to a consistent schedule and provide interesting content, your attendance will pick up over time.
Just like everything else, Twitter chats have limitations. The 140 character maximum can limit the depth of a commentary and even good ideas can get lost in a big chat. Still, the serendipitous connections you make in these forums are often more important than the content of the chat.
What have I missed? How do you get value from Twitter Chats? Positives and negatives? Tips you can share?







You’re in marketing for one reason: Grow.
Grow your company, reputation, customers, impact, profits. Grow yourself. This is a community that will help. It will stretch your mind, connect you to fascinating people, and provide some fun along the way. I am so glad you’re here.
-Mark Schaefer

