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The Broken Circle. A {growtoon}.

Sep 14th

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Make money online

Join the growtoonists each Friday for a humorous take on marketing, social media, and current business events.

Mars Dorian describes himself as a creative marketeer with a moon-melting passion for human potential and technology. You can follow his adventures at www.marsdorian.com/

mars dorian, social media cartoon, social media humor

Marketer claims SEO as we know it “is dead”

Sep 13th

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Click here is you cannot view this video interview with Lee Odden.

When it comes to SEO insight and tactics, the Top Rank blog has always been a go-to source. But now Lee Odden, the author of that blog and a new book Optimize, says that “SEO is dead” … at least as we have known it.

Lee is the CEO of TopRank Online Marketing, a Minneapolis based digital marketing agency specializing in strategic internet marketing consulting, training and implementation services including: Content, Search, Email and Social Media Marketing.

The dramatic changes in the search and the rise of social media content marketing have obliterated the landscape. Find out more in this brief video interview.

The link to Optimize is an affiliate link.

changes to seo, content marketing, lee odden

Four ways to become a spellbinding online personality

Sep 12th

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By Mars Dorian, Contributing {grow} Columnist

I always try to find deeper ways to connect with my audience and customers. The web can separate your site from your audience by oceans, and to bridge that distance, you have to fight hard to make that connection.

I drew the following cartoons to express what I believe are some of the most effective ways to connect with your audience and build an online presence that is SPELLBINDING!

social media signal versus noise

1) Become the signal. Get rid of the noise

Some people have earned permanent residency in the echo chamber.

After all, it’s a cozy place. Easy to maintain. No extra care required. But I challenge you to ditch that space when you TRULY want to make a difference with your business and marketing. You see, I read Seth Godin, like probably a lot of you. Feverishly. But the danger with admiring your role models is copying them without having their experience. And that’s what is happening — marketers copying Godin left and right.

They talk about standing out, building tribes, and being a linchpin.

You know it’s not coming from them. You know they have NO experience to foster that claim.

Seth Godin says “tribe,” “remarkable,” “linchpin” and they rehash it like it’s the cure to mortality.

It’s noise.

Leverage your OWN experience — if you want spread the idea of being remarkable, standing out and going all the way to the edge with your marketing, then actually do it. Let your actions get the message across because then it will be authentic, and people will learn from your real experience, instead of tweeting some repeated impressive-sounding but ultimately shallow phrase. Instead of adding noise to the echo chamber, become the SIGNAL.

unmask the marketer

2) Uncover the mask.

I recently met an online client in the offline world (still remember how to do that?), and I was FLABBERGASTED to say the least. That quirky, nuclear-powered, vibrant person I met was NOT the stiff and stilted persona that I have known from the online realm.

She later confessed to me that she disguised herself online to appear more professional, putting on a mask every day.  You know the spiel — mission statement with incomprehensible gibberish “I set up system to maximize your online visibility and managementyadadada…”, a stockphoto profile pic and glossy-blue brand design because it feels corporate and professional.  Arghghghhgh.

Like Tara Gentile says, we live in a “You” economy nowadays, and that means you have to bring your original style, beliefs, obsessions, and quirks, combined with your brand promise to form a holistic perception.

In other words, hold your “freak” flag high and proudly. And that’s how you’ll attract like-minded customers who will love to make business with you.

Ditch that mask.

social media storytelling

 

3) Don’t just explain. Tell stories.

It’s hard to write about this because the whole aspect of “storytelling” in the online marketing space has more hype than hyperspace.

But the truth is, storytelling is and ALWAYS will be effective. We have been storying since we were smelly monkeys scribbling pictures of beasts on the cave walls. Stories helped us survive, because we could share life-saving experiences without actually going through them ourselves. We are still wired to prefer stories over any other content form, and that’s why you should use it excessively.

A press release blog post puts us to sleep but tell us a story and we’re engaged like a piñata filled with fireworks.

Look at your brand, your company, your blog, yourself and tell us your stories.

 mesmerizing content

4) Mesmerize me.

Ahhh … I’ve held on to the most difficult thing for last.  Is marketing today anything more than having a good looking website with grrrreat content?

Isn’t everybody going after the SAME THING?  How are you going to cut through the noise and grab your visitors by the throat? Why do you come back to the {grow} blog again and again?  Here’s why.  Mark Schaefer provides mesmerizing content.

How can YOU achieve that? I think it comes from a place of absolute congruence between your personality, your platform, your message, and a certain creative spark.

Another mesmerizing guy is Gary Vaynerchuk. His soul belongs to video. The guy seems like he was born with a video camera in his cradle, and that’s why people watch him, even if they couldn’t care less about wine.  If he tried his hand at blog writing, he wouldn’t be nearly as captivating, because it’s not his domain.

Mitch Joel provides mesmerizing podcasts because he’s a masterful interviewer.

I communicate through cartoons.

It’s all about which style you connect the MOST with, and then conveying that in your message in an entertaining and interesting way.

I know, it’s kind of meta. But don’t you find it mesmerizing :) ?

mars dorianMars Dorian describes himself as a creative marketeer with a moon-melting passion for human potential and technology. You can follow his adventures at www.marsdorian.com/

Original illustrations by the author.

business relationships, community building, mars dorian, online presence, personal branding

Social Media ROI – You’re looking in the wrong place

Sep 10th

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About two years ago, I forecast that the real value of social media would be in applying it across the enterprise for INTERNAL uses that would break down barriers, speed communication, and enable collaboration.

It just makes so much sense. Employees already enjoy using fun applications like social networks and wikis and the power of these tools in the external environment to unleash creativity, collaboration, and productivity is proven.  A new report from McKinsey validates this premise and places an actual number value on the potential savings of using similar tools internally.

The real ROI of social media

The report states that the speed and scale of adopting social technologies by consumers is unprecedented, yet companies are far from capturing the impact of these platforms.  Almost any human interaction that can be conducted electronically can be made “social,” but only 5 percent of all potential uses now take place through social networks.

The consulting firm identified 10 ways in which social technologies can create savings across the value chain. They estimated that between $900 billion and $1.3 trillion in value can be unlocked in the U.S. alone from these technologies:

  • Social networks
  • Blogs and micro-blogs
  • Ratings and reviews
  • Social commerce
  • Wikis
  • Discussion forums
  • Co-created content
  • Crowd-sourcing
  • Media and file sharing
  • Social gaming

social media statistics

Spanning across all these categories is social analytics to enable better-informed decisions.

Two-thirds of the projected value comes from improving communications and collaboration across the enterprise. It gets at this idea of organizing a company around problem-solving instead of silos. For example, in a large company, the expert company employee to solve a problem in the U.S. might actually be based in Australia.  Social platforms can make employees aware of these problems and unleash their skills through social technologies. McKinsey estimates implementing internal social systems could raise the productivity of knowledge workers by at least 20 percent. What a revolutionary opportunity!

Social influence may change the way we sell

One of the most fascinating predictions in the report is that the ability to identify the social influence of employees might “disintermediate commercial relationships and upend traditional business models.” In other words, the power to deputize all of your employees for marketing, sales, and service can change the way you sell.  I reported on an example of this in a post a few weeks ago about using social scoring measures to assess the “Internet impact” of employees.  Quite interesting that McKinsey is already picking up on this as a global organizational trend.

As you can imagine, realizing these financial gains wil require significant transformations in management practices and organizational behaviors — HR will be leading the way toward social media success.  As in most cases involving transformational change, the technolgy is the easy part!

What’s keeping companies from moving ahead with these ideas?  Fear of risk.  There are undoubtedly legitimate risks involved, including potential loss of intellectual property, violations of privacy, abuse, and potential PR problems. Also, social technologies can disrupt traditional business models, creating internal resistance from bureaucracies.

However, competitive pressures will eventually drive companies to overcome these risks. Companies that fail to invest in social technologies will fall behind.

Are internal social media platforms right for you?

The industries most likely to benefit from integrating social technologies have these characteristics:

  • A high percentage of knowledge workers.
  • Heavy reliance on brand recognition or consumer perception
  • A need to maintain a strong reputation to build credibility and consumer trust
  • A digital distribution method for products or services
  • An experiential (hotels) or inspirational product or service (sports products)

Particularly fit for the social overhaul are consumer goods companies, education, professional services, media, and software companies, which have a high number of knowledge workers and a high reliance on brand recognition.

social media statistics

The report concluded that social technology is not an IT issue and will depend on multiple factors for success, including an ability to create trust in the platforms, a critical mass or participation, and positive community cultures.

But I think the McKinsey report only hits the tip of the iceberg.  The value calculations are based on an ability to improve or replace existing communication structures.  But I think the most exciting aspects of the potential benefits are not found in the bottom line savings, but the unknown creativity that will be ignited when you turn these tools over to the hands of employees who will use them in ways we cannot even imagine!

I would love to hear about your experiences.  Are you beginning to use social platforms internally at your company?

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